Change process implementation: a collective analysis and management procedure

  • E. Francardi
  • M. F. Norese
Chapter
Part of the IFIP — The International Federation for Information Processing book series (IFIPAICT)

Abstract

Operational tools may be introduced in change processes to facilitate actual change activation and succesful implementation. The adoption of a conceptual framework from literature, and its operationalisation, by means of a system of structured Schemes in a procedure of collective analysis and management, may supply appropriate “tools” for structuring problem situations and their evolutions and may be suitable for being inserted into communication contexts. The integrated use of Schemes and different techniques in a collective process of change analysis, planning and control is described in this paper. The main Schemes are presented in detail, together with some results that have arisen from the application of the system to a change process now in progress.

Keywords

Change process multicriteria approach cooperative decision support systems. 
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Copyright information

© Springer Science+Business Media Dordrecht 1996

Authors and Affiliations

  • E. Francardi
    • 1
  • M. F. Norese
    • 1
  1. 1.Dip. Sistemi di Produzione ed Economia dell’AziendaPolitecnico di TorinoTorinoItaly

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