Managing Knowledge in Urban Planning: Can Memory Support Systems Help?
When dealing with environmental plans, participation is considered crucial but hard work still has to be done in order to make participatory knowledge really operative. Tools and approaches to knowledge management are required that make participatory knowledge, which is produced, shared, and used along the planning action, available to the action itself. Starting from an experience of participatory planning in the context of Torre Guaceto natural Park, authors first reflect on the possible meaning of knowledge management in the planning process; secondly authors envisage the relevance of memory support systems in such processes as means to capture the argumentation chains which, explaining the action, are produced along the action and supporting it. Finally the paper presents the first results of a research project aiming at developing a memory support system dedicated to the Torre Guaceto Park Agency.
KeywordsParticipatory knowledge management Memory support Argumentation Long-term plans
- Bachler, M., Buckingham Shum S., De Roure, D., Michaelides D., and Page, K. Ontological mediation of meeting structure: Argumentation, annotation, and navigation. In: 1st International Workshop on Hypermedia and the Semantic Web. Nottingham, UK, 30th August (2003).Google Scholar
- Baddeley, AD. Working Memory, Oxford Univ. Press, Oxford (1986).Google Scholar
- Celino, A., Concilio, G. E-Governance or environmental planning: perspectives of open content systems. In Dan Remenyi (ed.), Proceedings of the International Conference on e-government, Academic Conferences Limited Reading, UK, pp. 89-99. (ISBN 1-905305-11-7) (2005).Google Scholar
- Celino, A., Concilio, G. Managing open contents for collaborative deliberation in environmental planning. In F. Malpica, A. Oropeza, J. Carrasquero, & P. Howell, eds., Proceedings PISTA 2006. The 4th International Conference on Politics and Information Systems: Technologies and Applications, International Institute of Informatics and Systemics, pp.155-160 2006a.Google Scholar
- EEA: Participatory integrated assessment methods: An assessment of their usefulness to the European Environmental Agency. Technical Report n.64. http://reports.eea.europa.eu/Technical_report_no_64/en/Technical_Report_64 (2001).
- Fischer, G., Arias, E., Eden, H., Gorman, A., and Scharff, E. Transcending the Individual Human Mind - Creating Shared Understanding through Collaborative Design. In J. Carroll (ed.) "Human Computer Interaction in the New Millennium", Addison-Wesley, pp. 347-372 (2001).Google Scholar
- Hage, M, Leroy, P, Willems, E. Participatory Approaches in Governance and in Knowledge Production: What Makes the Difference? Working paper series 2006/3, Research Group Governance and Places, University of Nijmegen. http://www.ru.nl/contents/pages/141634/gapwp06-03.pdf. (2006).
- Jaspers, M., Banthien, H., Mayer-Ries, J. New forms of knowledge management in participatory foresight: The case of “Futur”. Eu-us seminar: New technology foresight, forecasting & assessment methods (Seville, May) (2004).Google Scholar
- Kunz, W., Rittel, HWJ. Issues as elements of information systems. Technical Report WP-131, University of California, Berkeley (1970).Google Scholar
- Miyake, A., Shah, P. Models of working memory: Mechanisms of active maintenance and executive control. Cambridge University Press, New York (1999).Google Scholar
- Mostert, E. The Challenge for Public Participation. Water Policy, 5:179-197 (2003).Google Scholar
- Santos, AC., Galina, SVR., Alves, AC. , Fagundes, LG. Adapting a Decision Making Synchronous/Asynchronous Environment to a Distributed Hypermedia Concurrent Engineering System. In: 30th Hawaii International Conference on System Sciences, 6 to 10 January, Maui - New York. IEEE, 1: 686-694 (1997).Google Scholar
- Shum, S. Cognitive Dimensions of Design Rationale. In: Diaper D, Hammond NV (eds) People and Computers VI: Proceedings of HCI’91. Cambridge University Press, Cambridge, 331- 344 (1991).Google Scholar
- Shum, S. Analyzing the Usability of a Design Rationale Notation. In: Moran TP, Carroll JM (eds) Design Rationale: Concepts, Techniques, and Use. Lawrence Erlbaum Associates, Hillsdale, 185-215 (1996).Google Scholar
- Wegner, DM. A computer network model of human transactive memory. Social Cognition, 13:319-339 (1995).Google Scholar
- Zeleny, M. Cognitive equilibrium: a new paradigm of decision making?. Human Syst. Manage., 8: 185-188 (1989).Google Scholar