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A computational model of misunderstandings in Agent Communication

  • Liliana Ardissono
  • Guido Boella
  • Rossana Damiano
Natural Language 1
Part of the Lecture Notes in Computer Science book series (LNCS, volume 1321)

Abstract

In this paper, we describe a plan-based model for the treatment of misunderstandings in NL cooperative dialogue: an utterance is considered coherent if it is related to some of the interactants' intentions by a relation of goal adherence, goal adoption or plan continuation. If none of them is fully satisfied, a misunderstanding is hypothesized and the goal of realigning the interactants' interpretation of the dialogue is adopted by the agent detecting the problem. This goal makes the agent restructure his own contextual interpretation, or induce his partner to do that, according to who made the mistake.

Keywords

Context Model Plan Recognition Topic Shift Wrong Interpretation Interpretation Context 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Springer-Verlag Berlin Heidelberg 1997

Authors and Affiliations

  • Liliana Ardissono
    • 1
  • Guido Boella
    • 1
  • Rossana Damiano
    • 1
  1. 1.Dipartimento di InformaticaUniversity di TorinoTorinoItaly

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