A Systematic Approach for Informal Communication During Workflow Execution

  • Christoph Bussler
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 1777)


Informal communication is often necessary during workflow execution despite all attempts to define workflow types completely. Traditionally, workflow participants use an e-mail system to communicate informally during (formal) workflow execution. However, the use of two independent software systems causes a set of significant problems due to the systems’ autonomy: a disjoint data set makes common management and history analysis impossible. This paper analyzes the problems and suggests a systematic approach for informal communication. An extended workflow architecture is reported on that implements informal coordination with a WFMS’s workflow concepts.


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Copyright information

© Springer-Verlag Berlin Heidelberg 2000

Authors and Affiliations

  • Christoph Bussler
    • 1
  1. 1.Phantom Works - Mathematics and Computing TechnologyThe Boeing CompanySeattleUSA

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