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An Intelligent Sales Assistant for Configurable Products

  • Martin Molina
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 2198)

Abstract

Some of the recent proposals of web-based applications are oriented to provide advanced search services through virtual shops. Within this context, this paper proposes an advanced type of software application that simulates how a sales assistant dialogues with a consumer to dynamically configure a product according to particular needs. The paper presents the general knowledge model that uses artificial intelligence and knowledge-based techniques to simulate the configuration process. Finally, the paper illustrates the description with an example of an application in the field of photography equipment.

Keywords

Configuration Process Configurable Product Local Inference Assembly Constraint AAAI Spring Symposium 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Springer-Verlag Berlin Heidelberg 2001

Authors and Affiliations

  • Martin Molina
    • 1
  1. 1.Department of Artificial IntelligenceTechnical University of MadridBoadilla del Monte (Madrid)Spain

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