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Intelligent Interfaces for Distributed Web-Based Product and Service Configuration

  • L. Ardissono
  • Felfernig A. 
  • G. Friedrich
  • D. Jannach
  • R. Schäfer
  • M. Zanker
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 2198)

Abstract

This paper emphasizes on the enhancement of web-based selling technology for complex products. The approach of the EC-funded CAWICOMS1 project is twofold: provision of technologies both for customeradaptive Web-interfaces for the configuration of mass-customized products as well as for the integration of configuration systems along the supply-chain. Within this paper we first motivate the demand for personalized and adaptive Web-interfaces of product configurators as an efficient means for customer relationship management. In addition, we sketch scenarios where product configuration takes place at several stages in the supply chain and the involved configuration systems have to cooperatively solve a distributed configuration task.

Keywords

Configuration System Configuration Process Product Configuration Service Configuration Intelligent Interface 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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References

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Copyright information

© Springer-Verlag Berlin Heidelberg 2001

Authors and Affiliations

  • L. Ardissono
    • 1
  • Felfernig A. 
    • 2
  • G. Friedrich
    • 2
  • D. Jannach
    • 2
  • R. Schäfer
    • 3
  • M. Zanker
    • 2
  1. 1.Dipartimento di InformaticaUniversità di TorinoItaly
  2. 2.Computer Science and Manufacturing Research GroupUniversity of KlagenfurtAustria
  3. 3.DFKISaarbrückenGermany

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