Contracting Workflows and Protocol Patterns

  • Andries van Dijk
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 2678)


Inter-organizational business processes often involve contracting. ICT solutions for contracting processes must offer high flexibility in changing the structure of the contracting process. This can be achieved by ‘process-aware’ software components which are configured by an explicit model of the contracting process: the contracting workflow. However, the design of a contracting workflow from scratch is a complex task. We propose a solution in which contracting workflows are composed from standard building blocks and show that protocol patterns for business transaction protocols are a necessity for making these standard building blocks available. Finally, we propose a number of protocol patterns for the negotiation phase in a transaction.


Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.


  1. 1.
    Aalst, W.M.P. van der And K.M. Van Hee, Workflow Management: Models, Methods and Systems, MIT Press, Cambridge, MA, 2001.Google Scholar
  2. 2.
    Dietz, J.L.G., Introduction to DEMO, Samson Bedrijfsinformatie, 1996.Google Scholar
  3. 3.
    Dijk, A. van, The Contracting Agent — concepts and architecture of a generic software component for electronic business based on outsourcing of work, Ph.D. Thesis, Eindhoven University of Technology, 2001.Google Scholar
  4. 4.
    Goldkuhl, G., Generic Business Frameworks and Action Modeling, Proc. of 1st International workshop on Communication Modeling, Springer-Verlag, 1996.Google Scholar
  5. 5.
    Lee, R.M., A Logic Model for Electronic Contracting, Decision Support Systems, Vol. 4, No. 1, pages 27–44, 1988.CrossRefGoogle Scholar
  6. 6.
    Merz, M., F. Griffel, T. Tu, S. Müller-Wilken, H. Weinreich, M. Boger and W. Lamersdorf, Supporting Electronic Commerce Transactions with Contracting Services, International Journal of Cooperative Information Systems, Vol. 7, No. 4, World Scientific, 1998.Google Scholar
  7. 7.
    Normann, R. and R. Ramirez, Designing interactive strategy: from value chain to value constellation, John Wiley & Sons Ltd, 1994.Google Scholar

Copyright information

© Springer-Verlag Berlin Heidelberg 2003

Authors and Affiliations

  • Andries van Dijk
    • 1
  1. 1.Deloitte & Touche Management & ICT ConsultantsAmstelveenThe Netherlands

Personalised recommendations