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Delegation of Responsibility in an Agent-Based Process Management System

  • John Debenham
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 1881)

Abstract

A multi-agent system manages high-level business processes. The conceptual agent architecture is a three-layer BDI, hybrid architecture. During processing the responsibility for a sub-process may be delegated. The delegation problem is the problem of choosing an individual to delegate responsibility to so as to achieve some corporate goal. An approach to the delegation problem uses an estimate of the probability that each individual is the best choice. This estimate is based on the values of observed parameters. These values are based on historic information, and are accepted as long as they are statistically stable. If variations in these observed values lie outside specified limits then the system attempts to deduce why this is so. If a reason for an unexpected value is quantifiable then that reason is used to revise subsequent values while that reason remains significant. The architecture has been trialed on a process management application in a university administrative context.

Keywords

Business Process Process Instance Hybrid Architecture Admissible Strategy Emergent Process 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Springer-Verlag Berlin Heidelberg 2000

Authors and Affiliations

  • John Debenham
    • 1
  1. 1.School of Computing SciencesUniversity of TechnologySydneyAustralia

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