Adding Support to User Interaction in Egovernment Environment

  • Claude Moulin
  • Fathia Bettahar
  • Jean-Paul A. Barthès
  • Marco Sbodio
  • Nahum Korda
Part of the Studies in Computational Intelligence book series (SCI, volume 23)


The paper presents a way of pluging a dialog system on a platform dedicated to eGovernment services. All platform modules are compliant with a central multi-lingual ontology used to represent both the domain knowledge - social care domain -, the semantic descriptions of services and the semantic indexing of documents. The dialog system is built as a multi-agent system in charge of responding to various types of users’ questions by querying the main modules of the platform and the ontology itself. The document shows some scenarios which illustrate some questions involving the discovery of services and the search of documents by respecting agents.


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Copyright information

© Springer-Verlag Berlin Heidelberg 2006

Authors and Affiliations

  • Claude Moulin
    • 1
  • Fathia Bettahar
    • 1
  • Jean-Paul A. Barthès
    • 1
  • Marco Sbodio
    • 2
  • Nahum Korda
    • 3
  1. 1.Compiègne University of Technology - UMR CNRSHeudiasycFrance
  2. 2.Hewlett PackardItaly Innovation CenterItaly
  3. 3.Technion Institute of TechnologyIsrael

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