Innovation Management in a Multi-national Corporation’s Subsidiary of Ireland’s Evolving Knowledge Economy

  • Gabriel J. Costello
  • Brian Donnellan
  • Michael L. Ginn
  • Colm Rochford
  • Eoin Whelan
  • Susanna Xu
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 4333)

Abstract

Innovation management is now seen as an important competitive advantage for Multi-national Corporation (MNC) subsidiaries located in Ireland’s changing economy. This paper reports on the initial stages of a case study in the Operations division of American Power Conversion (APC) Ireland. The results of an innovation audit are presented that provide a reference point to begin the transformation to an innovative supply chain organization. The paper proposes the development of Networks of Practice to enable the diffusion of resulting innovations across the corporation.

Keywords

Innovation Management Networks of Practice Innovation Audit 

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. 1.
    Enterprise Strategy Group, Ahead of the Curve, Ireland’s Place in the Global Economy. Forfás Secretariat: Dublin (2004)Google Scholar
  2. 2.
    Katz, R.: Introduction. In: Katz, R. (ed.) The Human Side of Managing Technological Innovation: A Collection of Readings. Oxford University Press, Oxford (2004)Google Scholar
  3. 3.
    von Hippel, E.: Democratizing Innovation. The MIT Press, Massachusetts (2005)Google Scholar
  4. 4.
    Chesbrough, H.W.: Open innovation: the new imperative for creating and profiting from technology. Harvard Business School, Boston (2003)Google Scholar
  5. 5.
    Cooper, R.G., Kleinschmidt, E.J.: Stage Gate Systems for New Product Success. Marketing Management 1(4), 20–29 (1993)Google Scholar
  6. 6.
    Womack, J.P., Jones, D.T.: Lean thinking: banish waste and create wealth in your corporation. Free Press, London (2003)Google Scholar
  7. 7.
    Lamming, R.C., Cousins, P.D., Notman, D.M.: Beyond vendor assessment: Relationship assessment programmes. European Journal of Purchasing & Supply Management 2(4), 173–181 (1996)CrossRefGoogle Scholar
  8. 8.
    Katz, R.: The Motivation of Professionals. In: Katz, R. (ed.) The Human Side of Managing Technological Innovation: A Collection of Readings. Oxford University Press, Oxford (2004)Google Scholar
  9. 9.
    Nemeth, C.J.: Managing innovation: When less is more. In: Katz, R. (ed.) The Human Side of Managing Technological Innovation: A Collection of Readings. Oxford University Press, Oxford (2004)Google Scholar
  10. 10.
    von Krogh, G., Ichijo, K., Nonaka, I.: Enabling knowledge creation: how to unlock the mystery of tacit knowledge and release the power of innovation. Oxford University, Oxford (2000)Google Scholar
  11. 11.
    Kelley, T.: The Art of Innovation: Lessons in creativity from IDEO, America’s leading design firm, New York Doubleday (2001)Google Scholar
  12. 12.
    Allen, T.J.: Communication Networks in R&D laboratories. In: Katz, R. (ed.) The Human Side of Managing Technological Innovation: A Collection of Readings. Oxford University Press, Oxford (2004)Google Scholar
  13. 13.
    Kogut, B., Zander, U.: Knowledge of the firm, combinative capabilities, and the replication of technology. Organization Science 3(3), 383–397 (1992)CrossRefGoogle Scholar
  14. 14.
    Nahapiet, J., Ghoshal, S.: Social capital, intellectual capital, and the organizational advantage. Academy of Management Review 23(2), 242–266 (1998)CrossRefGoogle Scholar
  15. 15.
    Kelly, S., Jones, M.: Groupware and the social infrastructure of communication. Communications of the ACM 44(12), 77–79 (2001)CrossRefGoogle Scholar
  16. 16.
    Baxter, A.: Keeping the know-how of a retiring generation, in Financial Times, London, p. 1 (2006)Google Scholar
  17. 17.
    Brown, J.S., Duguid, P.: The social life of information. Harvard Business School, Boston (2000)Google Scholar
  18. 18.
    Van Baalen, P., Bloemhof-Ruwaard, J., Van Heck, E.: Knowledge sharing in an emerging network of practice: the role of a knowledge portal. European Management Journal 23(3), 300–314 (2005)CrossRefGoogle Scholar
  19. 19.
    Teigland, R., Wasko, M.: Integrating Knowledge Through Information Trading: Examining the Relationship Between Boundary Spanning Communication and Individual Performance. Decision Sciences 34(2), 261–287 (2003)CrossRefGoogle Scholar
  20. 20.
    Weinberger, D.: The BBC’s low tech approach to knowledge management (last accessed, August 2006), available online through: http://www.knowledgeboard.com/item/1627
  21. 21.
    APC, American Power Conversion Corporation (2006), available online through: http://www.apcc.com/
  22. 22.
    APCC Results, American Power Conversion Reports Record Revenue for the Fourth Quarter and Full Year (2005), available online through: http://www.apcc.com/corporate/press_room/index.cfm
  23. 23.
    APCC Results, American Power Conversion Reports First Quarter 2006 Financial Results (2006), available online through: http://www.apcc.com/corporate/press_room/index.cfm
  24. 24.
    Creswell, J.W.: Qualitative inquiry and research design: Choosing among five traditions. SAGE Publications, Thousand Oaks (1998)Google Scholar
  25. 25.
    Dube, L., Pare, G.: Rigor in information systems positivist case research: Current practices, trends, and recommendations. MIS Quarterly 27(4), 597–635 (2003)Google Scholar
  26. 26.
    Lee, A.: A Scientific Methodology fro MIS Case Studies. MIS Quarterly 1989, 33–50 (March 1989)Google Scholar
  27. 27.
    Hatch, M.J., Yanow, D.: Organization theory as an interpretive science. In: Tsoukas, H., Knudsen, C. (eds.) The Oxford handbook of organization theory: Meta-theoretical perspectives, pp. 63–87. Oxford University Press, New York (2003)Google Scholar
  28. 28.
    Willmott, H.: Organization theory as a critical science? Forms of analysis and ’new organizational forms’. In: Tsoukas, H., Knudsen, C. (eds.) The Oxford handbook of organization theory: Meta-theoretical perspectives, pp. 88–112. Oxford University Press, New York (2003)Google Scholar
  29. 29.
    Baskerville, R.L., Wood-Harper, A.T.: A critical perspective on action research as a method for information systems research. Journal of Information Technology 11, 235–246 (1996)CrossRefGoogle Scholar
  30. 30.
    Baburoglu, O.N., Ravn, I.: Normative action research. Organizational Studies 13(1), 19–34 (1992)CrossRefGoogle Scholar
  31. 31.
    Benz, V.M., Shapiro, J.J.: Mindful Inquiry in Social Research. SAGE Publications, Thousand Oaks (1998)Google Scholar
  32. 32.
    Yin, R.K.: Case study research: design and methods. Sage, London (1994)Google Scholar
  33. 33.
    Tidd, J., Bessant, J., Pavitt, K.: Managing innovation: integrating technological, market and organizational change. John Wiley & Sons, Chichester (2005)Google Scholar
  34. 34.
    Baldridge, Baldridge National Quality Program (2006), available online through: http://www.quality.nist.gov/index.html
  35. 35.
    Ghauri, P., Gronhaug, K.: Research Methods in Business Studies: A Practical Guide, 2nd edn. Pearson Education Limited, Harlow (2002)Google Scholar
  36. 36.
    Gillham, B.: Developing a Questionnaire. Continuum, London (2000)Google Scholar
  37. 37.
    Browne, J., et al.: Innovation Management for Product and Process Development. In: Proceedings of the International Conference of Information Technology in Business, Beijing, China (August 2000)Google Scholar
  38. 38.
    Justesen, S.: Innoversity in communities of practice. In: Hildreth, P., Kimble, C. (eds.) Knowledge Networks: Innovation Through Communities of Practice, pp. 79–95. Idea Group Publishing, London (2004)Google Scholar

Copyright information

© Springer-Verlag Berlin Heidelberg 2006

Authors and Affiliations

  • Gabriel J. Costello
    • 1
  • Brian Donnellan
    • 2
  • Michael L. Ginn
    • 3
  • Colm Rochford
    • 4
  • Eoin Whelan
    • 2
  • Susanna Xu
    • 2
  1. 1.Galway-Mayo Institute of TechnologyGalwayIreland
  2. 2.National University of IrelandGalway
  3. 3.Fielding Graduate UniversitySanta BarbaraU.S.A.
  4. 4.Platform Engineering ManagerIreland

Personalised recommendations