Synergizing Standard and Ad-Hoc Processes

  • Andreas S. Rath
  • Mark Kröll
  • Keith Andrews
  • Stefanie Lindstaedt
  • Michael Granitzer
  • Klaus Tochtermann
Part of the Lecture Notes in Computer Science book series (LNCS, volume 4333)

Abstract

In a knowledge-intensive business environment, knowledge workers perform their tasks in highly creative ways. This essential freedom required by knowledge workers often conflicts with their organization’s need for standardization, control, and transparency. Within this context, the research project DYONIPOS aims to mitigate this contradiction by supporting the process engineer with insights into the process executer’s working behavior. These insights constitute the basis for balanced process modeling. DYONIPOS provides a process engineer support environment with advanced process modeling services, such as process visualization, standard process validation, and ad-hoc process analysis and optimization services.

Keywords

process modeling knowledge utilization ad-hoc process mining process engineer services knowledge capturing process visualization 

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Copyright information

© Springer-Verlag Berlin Heidelberg 2006

Authors and Affiliations

  • Andreas S. Rath
    • 1
  • Mark Kröll
    • 1
  • Keith Andrews
    • 3
  • Stefanie Lindstaedt
    • 1
  • Michael Granitzer
    • 1
  • Klaus Tochtermann
    • 1
    • 2
  1. 1.Know-Center GrazGrazAustria
  2. 2.Knowledge Management InstituteGraz University of TechnologyGrazAustria
  3. 3.Institute for Information Systems and Computer Media (IICM)Graz University of TechnologyGrazAustria

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