Advertisement

How to Transfer a Knowledge Management Approach to an Organization – A Set of Patterns and Anti-patterns

  • Anne Persson
  • Janis Stirna
Part of the Lecture Notes in Computer Science book series (LNCS, volume 4333)

Abstract

The succesful implementation of a knowledge management approach in an organization is inherently difficult and risky. This paper presents, in the form of organizational patterns some concrete advice that will improve the possibilities of a knowledge management initiative to survive the implementation phase. The sources of the advice are a number of case studies that were carried out in private and public organizations.

Keywords

Knowledge Management implementation organizational patterns 

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. 1.
    Alexander, C., Ishikawa, S., Silverstein, M., Jacobson, M., Fiksdahl-King, I., Angel, S.: A Pattern Language. Oxford University Press, New York (1977)Google Scholar
  2. 2.
    Brown, W.J., Malveau, R.C., McCormick III, R.C., Mowbray, T.J.: AntiPatterns: Refactoring Software, Architectures, and Projects in Crisis. John Wiley & Sons, Chichester (1998)Google Scholar
  3. 3.
    Busch, P., Richards, D.: Tacit knowledge and culture. In: The Proceedings of the 1st International Conference on Knowledge Management (ICKM 2004), Singapore, December 13-15 (2004)Google Scholar
  4. 4.
    Chua, A., Lam, W.: Why KM projects fail: a multi-case analysis. Journal of Knowledge Management 9(3), 6–17 (2005)CrossRefGoogle Scholar
  5. 5.
    Coplien, J., Schmidt, D. (eds.): Pattern Languages of Program Design. Addison Wesley, Reading (1995)Google Scholar
  6. 6.
    Davenport, T.H., Prusak, L.: Working Knowledge. Harvard Business School Press, Boston (1998)Google Scholar
  7. 7.
    Fowler, M.: Analysis Patterns: Reusable Object Models. Addison-Wesley, Reading (1997)Google Scholar
  8. 8.
    Gamma, E., Helm, R., Johnson, R., Vlissides, J.: Design Patterns: Elements of Reusable Object-Oriented Software. Addison Wesley, Reading (1995)Google Scholar
  9. 9.
    Long, J.: Software Reuse Antipatterns. Software Engineering Notes 26(4) (2001) ACM SIGSOFTGoogle Scholar
  10. 10.
    Nonaka, I., Takeuchi, H.: The Knowledge-Creating Company. Oxford University Press, Oxford (1995)Google Scholar
  11. 11.
    O’Dell, C., Grayson Jr, J., Essaides, N.: If only we knew what we know: the transfer of internal knowledge and best practice. The Free Press (1998) ISBN 0-684-84474-5Google Scholar
  12. 12.
    Persson, A., Stirna, J.: Creating an Organisational Memory Through Integration of Enterprise Modelling, Patterns and Hypermedia: The HyperKnowledge Approach. In: Kirikova, et al. (eds.) Information Systems Development – Advances in Methodologies, Components and Management, pp. 181–192. Kluwer Academic, New York (2002)Google Scholar
  13. 13.
    Persson, A., Stirna, J.: The EKP approach to building organisational memories – experiences from two EU projects. In: Eder, J., Missikoff, M. (eds.) CAiSE 2003. LNCS, vol. 2681, pp. 185–188. Springer, Heidelberg (2003)Google Scholar
  14. 14.
    Persson, A., Stirna, J., Dulle, H., Hatzenbichler, G., Strutz, G.: Introducing a Pattern Based Knowledge Management Approach - the Verbundplan Case. In: The 4th International Workshop on Theory and Applications of Knowledge Management (TAKMA 2003), Prague, Czech Republic (September 2003)Google Scholar
  15. 15.
    Prekas, N., Loucopoulos, P., Rolland, C., Grosz, G., Semmak, F., Brash, D.: Developing patterns as a mechanism for assisting the management of knowledge in the context of conducting organisational change. In: Bench-Capon, T.J.M., Soda, G., Tjoa, A.M. (eds.) DEXA 1999. LNCS, vol. 1677, pp. 110–122. Springer, Heidelberg (1999)CrossRefGoogle Scholar
  16. 16.
    Rolland, C., Stirna, J., Prekas, N., Loucopoulos, P., Persson, A., Grosz, G.: Evaluating a Pattern Approach as an Aid for the Development of Organisational Knowledge: An Empirical Study. In: Wangler, B., Bergman, L.D. (eds.) CAiSE 2000. LNCS, vol. 1789, pp. 176–191. Springer, Heidelberg (2000)CrossRefGoogle Scholar
  17. 17.
    Sandelands, E.: Learning organizations: a review of the literature relating to strategies, building blocks and barriers. Management Literature in Review 1 (1999)Google Scholar
  18. 18.
    Stirna, J., Persson, A., Kaindl, H.: Evaluation of the trial applications, project deliverable IST project 2000-28401, Hypermedia and Pattern Based Knowledge Management for Smart Organisations (HyperKnowledge) (2002)Google Scholar
  19. 19.
    Stirna, J., Persson, A., Aggestam, L.: Building Knowledge Repositories with Enterprise Modelling and Patterns - from Theory to Practice. In: Proceedings of the 14th European Conference on Information Systems, Gothenburg, Sweden (June 2006)Google Scholar
  20. 20.
    Sun Yih-Tong, P., Scot, J.L.: An investigation of barriers to knowledge transfer. Journal of Management 9(2), 75–90 (2005)Google Scholar

Copyright information

© Springer-Verlag Berlin Heidelberg 2006

Authors and Affiliations

  • Anne Persson
    • 1
  • Janis Stirna
    • 2
  1. 1.School of Humanities and InformaticsUniversity of SkövdeSkövdeSweden
  2. 2.Department of Computer and Systems SciencesRoyal Institute of TechnologyKistaSweden

Personalised recommendations