Design Methods for Collaborative Emergent Processes

  • Igor Hawryszkiewycz
Part of the Lecture Notes in Computer Science book series (LNCS, volume 4103)

Abstract

Organizations are often faced with managing a variety of processes. These range from predefined to emergent. There has been very little work on supporting emergent processes many of which are founded on collaboration between process workers. A variety of technologies are available to support collaboration. However, people in most business processes still use the basic technologies such as e-mail or intranet information portals and do not fully realize the advantages provided by emerging technologies. This paper describes a method for extending collaboration beyond simple exchanges and into collaborative work process support.

Keywords

Situation analysis Collaboration Knowledge Sharing 

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Copyright information

© Springer-Verlag Berlin Heidelberg 2006

Authors and Affiliations

  • Igor Hawryszkiewycz
    • 1
  1. 1.Department of Information systemsUniversity of TechnologySydney

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