Using Instant Messaging to Provide an Intelligent Learning Environment

  • Chun-Hung Lu
  • Guey-Fa Chiou
  • Min-Yuh Day
  • Chorng-Shyong Ong
  • Wen-Lian Hsu
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 4053)


Instant Messaging enables learners and educators to interact in an on-line environment. In this paper, we propose an intelligent ChatBot system, based on instant messaging, for student on-line coaching in an English learning environment. The proposed ChatBot facilitates synchronous communication with students by using ready reference materials including, dictionaries, authorized conversation material with speaking, and a question-answering function. The agent records and analyzes conversations so that the teacher can assess students’ progress. Our contribution in this paper is that we integrate the NLP Tool and AIML into an instant messaging-based ChatBot for English as a Second Language programs.


Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.


  1. 1.
  2. 2.
  3. 3.
    Shawar, B.A., Atwell, E.: Accessing an Information System by Chatting. In: Meziane, F., Métais, E. (eds.) NLDB 2004. LNCS, vol. 3136, pp. 407–412. Springer, Heidelberg (2004)CrossRefGoogle Scholar
  4. 4.
    Almeida D’EÇA, T.: To chat or not to chat in the EFL classroom, that is the question! In: Proceedings of the Language - Communication - Culture International Conference (2002)Google Scholar
  5. 5.
    Almeida D’EÇA, T.: The Use of Chat in EFL/ESL. TESL-EJ 7(1) (2003)Google Scholar
  6. 6.
    Brill, E.: Transformation-based error-driven learning and natural language processing: A case study in part-of-speech tagging. Computational Linguistics 21(4), 543–565 (1995)Google Scholar
  7. 7.
    Coghlan, M.: Finding Your Voice Online - An Inquiry into the Use of Online Voice Applications in Higher Education. The Knowledge Tree: An e-Journal of Flexible Learning in VET 5 (2004)Google Scholar
  8. 8.
    Cziko, G.A., Park, S.: Internet Audio Communication for Second Language Learning: A Comparative Review of Six Programs. Language Learning & Technology 7(1), 15–27 (2003)Google Scholar
  9. 9.
    Engel, D.: Modelling Self and Other - A Hybrid Approach to the Analysis of Images of Self and Other in the Radio Addresses Delivered by the American President Before and After 9/11. University of Salzburg (2004)Google Scholar
  10. 10.
    Farmer, R.: Instant Messaging – Collaborative Tool or Educator’s nightmare! In: The North American Web-based Learning Conference (NAWeb 2003) (2003)Google Scholar
  11. 11.
    Godwin-Jones, B.: Emerging Technologies: Messaging, Gaming, Peer-to-Peer Sharing: Language Learning Strategies & Tools for the Millennial Generation. Language Learning & Technology 9(1), 17–22 (2005)Google Scholar
  12. 12.
    Gonzalez, D.: Teaching and Learning Through Chat: A Taxonomy of Educational Chat for EFL/ESL. Teaching English with Technology: A Journal for Teachers of English 3(4) (2003)Google Scholar
  13. 13.
    Graham-Rowe, D.: Even a chatbot can turn nasty. New Scientist 188(2521), 26–27 (2005)Google Scholar
  14. 14.
    Lenhart, A., Rainie, L., Lewis, O.: Teenage life online: The rise of the in-stant-message generation and the Internet’s impact on friendships and family relationships. Pew Internet & American Life Project Report (2001)Google Scholar
  15. 15.
    Margalit, Z., Sabar, N.: The use of textual chat in distance learning: Students and teachers attitudes toward online educational conferences in 4th-12th grades in the Israeli school system. In: The TCC 2003 Online Conference (2003)Google Scholar
  16. 16.
    Martín, G.B.: Using Chats in EFL: A Tool for Collaborative Learning. The GREATA Magazine 9(2) (2002)Google Scholar
  17. 17.
    Mynard, J.: Introducing EFL students to Chat Rooms. The Internet TESL Journal 8(2) (2002)Google Scholar
  18. 18.
    Poole, B.J., Axmann, M., Calongne, C.M., Cox, D.: To Chat or to Chatter: Making Online Sense of the Chat Room Environment. In: The TCC 2003 Online Conference (2003)Google Scholar
  19. 19.
    Shiu, E., Lenhart, A.: How Americans use instant messaging. Pew Internet & American Life Project Report (2004)Google Scholar
  20. 20.
    Tatai, G., Csordás, A., Kiss, Á., Szaló, A., Laufer, L.: Happy Chatbot, Happy User. In: Rist, T., Aylett, R.S., Ballin, D., Rickel, J. (eds.) IVA 2003. LNCS, vol. 2792, pp. 5–12. Springer, Heidelberg (2003)CrossRefGoogle Scholar
  21. 21.
    Tatai, G., Csordás, A., Szaló, A., Laufer, L.: The Chatbot Feeling – Towards Animated Emotional ECAs. In: Pires, F.M., Abreu, S.P. (eds.) EPIA 2003. LNCS, vol. 2902, pp. 336–340. Springer, Heidelberg (2003)CrossRefGoogle Scholar
  22. 22.
    Warschauer, M.: Motivational aspects of using computers for writing and communication. In: Telecollaboration in Foreign Language Learning: Proceedings of the Hawaii Symposium (1996)Google Scholar

Copyright information

© Springer-Verlag Berlin Heidelberg 2006

Authors and Affiliations

  • Chun-Hung Lu
    • 1
  • Guey-Fa Chiou
    • 2
  • Min-Yuh Day
    • 1
    • 3
  • Chorng-Shyong Ong
    • 3
  • Wen-Lian Hsu
    • 1
  1. 1.Institute of Information ScienceAcademia SinicaTaiwan
  2. 2.Dept. of Information and Computer EducationNational Taiwan Normal Univ.Taiwan
  3. 3.Dept. of Information ManagementNational Taiwan UniversityTaiwan

Personalised recommendations