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Enabling Outsourced Service Providers to Think Globally While Acting Locally

  • Kevin Wilkinson
  • Harumi Kuno
  • Kannan Govindarajan
  • Kei Yuasa
  • Kevin Smathers
  • Jyotirmaya Nanda
  • Umeshwar Dayal
Part of the Lecture Notes in Computer Science book series (LNCS, volume 3896)

Abstract

Enterprises commonly outsource all or part of their IT to vendors as a way to reduce the cost of IT, to accurately estimate what they spend on IT, and to improve its effectiveness. These contracts vary in complexity from the outsourcing of a world-wide IT function to smaller, country-specific, deals.

Keywords

Information Model Service Business Business Unit Transformation Program Excel Document 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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References

  1. 1.
    Kuno, H., Yuasa, K., Govindarajan, K., Smathers, K., Burg, B., Carau, P., Wilkinson, K.: Governing the contract lifecycle: A framework for sequential configuration of loosely-coupled systems. In: Bhalla, S. (ed.) DNIS 2005. LNCS, vol. 3433, pp. 264–279. Springer, Heidelberg (2005)CrossRefGoogle Scholar
  2. 2.
    Katz, R.H.: Toward a unified framework for version modeling in engineering databases. ACM Comput. Surv. 22, 375–409 (1990)CrossRefGoogle Scholar

Copyright information

© Springer-Verlag Berlin Heidelberg 2006

Authors and Affiliations

  • Kevin Wilkinson
    • 1
  • Harumi Kuno
    • 1
  • Kannan Govindarajan
    • 1
  • Kei Yuasa
    • 1
  • Kevin Smathers
    • 1
  • Jyotirmaya Nanda
    • 1
  • Umeshwar Dayal
    • 1
  1. 1.Hewlett-Packard LaboratoriesPalo Alto

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