“Intelligent” Tools for Workflow Process Redesign: A Research Agenda

  • Mariska Netjes
  • Irene Vanderfeesten
  • Hajo A. Reijers
Part of the Lecture Notes in Computer Science book series (LNCS, volume 3812)


Although much attention is being paid to business processes during the past decades, the design of business processes and particularly workflow processes is still more art than science. In this workshop paper, we present our view on modeling methods for workflow processes and introduce our research aiming for the development of an “intelligent” software tool for workflow process redesign. This tool uses two approaches to redesign workflows: an evolutionary approach, focussing on local updates to a given process, and a revolutionary approach, starting with a clean-sheet of paper.


Business Process Evolutionary Approach Case Base Reasoning Information Element Local Update 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer-Verlag Berlin Heidelberg 2006

Authors and Affiliations

  • Mariska Netjes
    • 1
  • Irene Vanderfeesten
    • 1
  • Hajo A. Reijers
    • 1
  1. 1.Department of Technology ManagementTechnische Universiteit EindhovenEindhovenThe Netherlands

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