An Ontological Approach for Defining Agents for Collaborative Applications

  • I. T. Hawryszkiewycz
Part of the Lecture Notes in Computer Science book series (LNCS, volume 3806)


Collaboration has become important especially in knowledge intensive applications. Computer support systems for collaborative work on The Web, however, usually grow in an ad-hoc manner. The paper suggests two reasons for such an ad-hoc approach. One is a lack of methods to map collaborative requirements into collaborative workspaces. The other is that collaborative processes themselves change over time. The paper proposes a metamodel that provides an ontology to support collaborative process modelling and use these to define generic agents, which can assist users to set up and change collaborative workspaces. The metamodel itself integrates social, organizational and workflow semantics providing the ability to describe complex collaborative processes. The metamodel concepts and the corresponding agents are generic in nature and the paper will describe ways to map such generic concepts to specific domain applications.


Multiagent System Generic Agent Collaborative Process Agent Structure Real World Phenomenon 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.


  1. BCSW, (last accessed September 24, 2004)
  2. Carley, K.M., Gasser, L. (eds.): Computational Organizational Theory, ch. 7; Weiss, G. (ed.): Multiagent Systems. MIT Press, Cambridge (1999)Google Scholar
  3. Chang, M.K., Woo, C.: A Speech-Act-Based Negotiation Protocol: Design, Implementation, and Test Use. ACM Transactions on Information Systems 12(4), 360–382 (1984)CrossRefGoogle Scholar
  4. Cummings, J.N., Butler, B., Kraut, R.: The Quality of OnLine Social Relationships. Communications of the ACM 45(1), 103–111 (2002)CrossRefGoogle Scholar
  5. Divitni, M., Simone, C.: Supporting Different Dimensions of Adaptability in Workflow Modeling. In: Computer Supported Cooperative Work, vol. 9, pp. 365–397 (2000)Google Scholar
  6. Hawryszkiewycz, I.T.: Support services for business networking. In: Altman, E., Terashima, N. (eds.) Proceedings IFIP 1996, Canberra. Chapman and Hall, London (1996), ISBN 0-412-75560-2Google Scholar
  7. Hawryszkiewycz, I.T.: A framework for strategic planning for communications support. In: Proceedings of the Inaugural Conference of Informatics in Multinational Enterprises, Washington, October 1997, pp. 141–151 (1997)Google Scholar
  8. Hawryszkiewycz, I.T., Lin, A.: Process Knowledge Support for Emergent Processes. In: Proceedings of the Second IASTED International Conference on Information and Knowledge Management, Scottsdale, Arizona, November 2003, pp. 83–87 (2003)Google Scholar
  9. Hawryszkiewycz, I.T.: A Metamodel for Modeling Collaborative Systems. Journal of Computer Information Systems XLV(3), 63–72 (Spring 2005a)Google Scholar
  10. Hawryszkiewycz, I.T.: An Agent Framework for Learning Systems. In: Proceedings of the Fourth IASTED International Conference on Web-based Education, Grindelwald, pp. 142–147 (2005b)Google Scholar
  11. Hattori, F., Ohguro, T., Yokoo, M., Matsubara, S., Yoshida, S.: Socialware: Multiagent Systems for Supporting Network Communities. Communications of the ACM, 55–59 (March 1999)Google Scholar
  12. Iqbal, R., James, A., Gatward, R.: A Practical Solution to the Integration of Collaborative Applications in Academic Environment (2003),
  13. Kaplan, S.M., Tolone, W.J., Bogia, D.P., Bignoli, C.: Flexible, Active Support for Collaborative Work with ConversationBuilder. In: Proceedings of the CSCW 1992 Conference, Toronto, November 1992, pp. 378–385 (1992)Google Scholar
  14. Kutti, K., Arvonen, T.: Identifying Potential CSCE Applications by Means of Activity Theory Concepts: A Case Example. In: Proceedings of the CSCW 1992 Conference, Toronto, November 1992, pp. 233–240 (1992)Google Scholar
  15. Malone, T.W., Fry, C.: Experiments with Oval: A radically Tailroable Tool for Collaborative Work. In: Proceedings of the CSCW 1992 Conference, Toronto, November 1992, pp. 289–297 (1992)Google Scholar
  16. Reyes, P., Raisinhani, S., Singh, M.: Global supply chain management in the telecommunications industry: the role of information technology in integration of supply chain entities. Journal of Global Information Technology Management 5(2), 48–67 (2002)Google Scholar
  17. Shanks, G., Lansley, S., Weber, R.: Representing Composites in Conceptual Modeling. Communications of the ACM 43(7), 77–80 (2004)CrossRefGoogle Scholar
  18. Winograd, T., Flores, F.: A Language/Action perspective on the design of cooperative work. Human Computer Interaction 3, 3–30 (1987)CrossRefGoogle Scholar

Copyright information

© Springer-Verlag Berlin Heidelberg 2005

Authors and Affiliations

  • I. T. Hawryszkiewycz
    • 1
  1. 1.Department of Information SystemsUniversity of TechnologySydney

Personalised recommendations