Software Requirements Negotiation Using the Software Quality Function Deployment

  • João Ramires
  • Pedro Antunes
  • Ana Respício
Part of the Lecture Notes in Computer Science book series (LNCS, volume 3706)

Abstract

We propose a groupware tool supporting the Software Quality Function Deployment approach to software requirements validation. The design challenge is to involve several stakeholders, having conflicting views and attitudes which may be difficult to reconcile, in the requirements validation. The adopted approach integrates collaboration and negotiation support. Negotiation models inspired the development of a set of mechanisms promoting integrative attitudes and avoiding distributive ones. Experiments with the tool revealed some usability problems, but also showed that it is convenient to use and beneficial promoting consensus.

Keywords

Negotiation Process Quality Function Deployment Total Quality Management Negotiation Model Negotiation Support 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Springer-Verlag Berlin Heidelberg 2005

Authors and Affiliations

  • João Ramires
    • 1
    • 4
  • Pedro Antunes
    • 1
    • 3
  • Ana Respício
    • 2
    • 3
  1. 1.LaSIGE – Large Scale Information Systems Laboratory 
  2. 2.Centro de Investigação Operacional 
  3. 3.Department of Informatics of the Faculty of Sciences of the University of LisboaLisboaPortugal
  4. 4.Centro Nacional de PensõesLisboaPortugal

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