Analysing User Confusion in Context Aware Mobile Applications

  • K. Loer
  • M. D. Harrison
Conference paper

DOI: 10.1007/11555261_18

Part of the Lecture Notes in Computer Science book series (LNCS, volume 3585)
Cite this paper as:
Loer K., Harrison M.D. (2005) Analysing User Confusion in Context Aware Mobile Applications. In: Costabile M.F., Paternò F. (eds) Human-Computer Interaction - INTERACT 2005. INTERACT 2005. Lecture Notes in Computer Science, vol 3585. Springer, Berlin, Heidelberg


Mobility of ubiquitous systems offers the possibility of using the current context to infer information that might otherwise require user input. This can either make user interfaces more intuitive or cause subtle and confusing mode changes. We discuss the analysis of such systems that will allow the designer to predict potential pitfalls before the design is fielded. Whereas the current predominant approach to understanding mobile systems is to build and explore experimental prototypes, our exploration highlights the possibility that early models of an interactive system might be used to predict problems with embedding in context before costly mistakes have been made. Analysis based on model checking is used to contrast configuration and context issues in two interfaces to a process control system.

Copyright information

© IFIP International Federation for Information Processing 2005

Authors and Affiliations

  • K. Loer
    • 1
  • M. D. Harrison
    • 2
  1. 1.Department Strategic DevelopmentGermanischer Lloyd AG – Head OfficeHamburgGermany
  2. 2.Informatics Research InstituteUniversity of Newcastle upon TyneUK

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