Advertisement

Integrating Process Management and Content Management for Service Industries

  • Young Gil Kim
  • Chul Young Kim
  • Sang Chan Park
Part of the Lecture Notes in Computer Science book series (LNCS, volume 3579)

Abstract

Content management utilizing Web technologies plays an important role in e-business environment because it enables the seamless flow of information among business participants. In this paper, we present a framework for incorporating content management facilities into a process management system and apply to marketing research processes for demonstrating the feasibility of the proposed framework.

Keywords

Content Management Process Content Store Content Content Integration Metadata Repository 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

References

  1. 1.
    van der Aalst, W.M.P.: Business Process Management: A personal view. BPMJ 10(2), 248–253 (2004)Google Scholar
  2. 2.
    Stonebraker, M., Hellerstein, J.M.: Content Integration for E-Business. ACM SIGMOD Record 30(2), 552–560 (2001)CrossRefGoogle Scholar

Copyright information

© Springer-Verlag Berlin Heidelberg 2005

Authors and Affiliations

  • Young Gil Kim
    • 1
  • Chul Young Kim
    • 1
  • Sang Chan Park
    • 1
  1. 1.Dept. of Industrial EngineeringKorea Advanced Institute of Science and Technology, (KAIST)DaejeonKorea

Personalised recommendations