Advertisement

Framework for Integrating Usability Practices into the Software Process

  • Xavier Ferre
  • Natalia Juristo
  • Ana M. Moreno
Part of the Lecture Notes in Computer Science book series (LNCS, volume 3547)

Abstract

Software development organizations wanting to introduce usability practices into their defined software process have to undertake laborious efforts for that purpose, since, for the time being, there exists a lack of reference model or framework which indicates where and how in the software process usability needs to be considered. They also have to overcome the important differences between HCI (Human-Computer Interaction) and SE (Software Engineering) in terminology and approach to process definition. We offer developers who have the objective of integrating usability practices into their software process, a framework that characterizes 35 selected HCI techniques in relation to six relevant criteria from a SE viewpoint, and organizes them according to the kind of activities in the development process where they may be applied, and to the best moment of application in an iterative life cycle. The only requirement for the existing software process is to be based on an iterative approach.

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. 1.
    McCall, J.A., Richards, P.K., Walters, G.F.: Factors in Software Quality, vol. 1, 2, 3, AD/A-049-014/015/055, National Tech. Information Service (1977)Google Scholar
  2. 2.
    Seffah, A., Metzker, E.: The Obstacles and Myths of Usability and Software Engineering. Communications of the ACM 47(12), 71–76 (2004)CrossRefGoogle Scholar
  3. 3.
    Donahue, G.M.: Usability and the Bottom Line. IEEE Software 18(1), 31–37 (2001)CrossRefGoogle Scholar
  4. 4.
    Juristo, N., Windl, H., Constantine, L.: Introducing Usability. Guest Editor’s Introduction. IEEE Software Special Issue on Usability Engineering 18(1), 20–21 (2001)Google Scholar
  5. 5.
    ISO/IEC. International Standard: Information Technology. Software Life Cycle Processes. Amendment 1. ISO/IEC Standard 12207:1995/Amd.1:2002. ISO, Geneva, Switzerland (2002) Google Scholar
  6. 6.
    Ferre, X., Juristo, N., Windl, H., Constantine, L.: Usability Basics for Software Developers. IEEE Software 18(1), 20–29 (2001)CrossRefGoogle Scholar
  7. 7.
    Ferre, X., Juristo, N., Moreno, A.M.: Improving Software Engineering Practice with HCI Aspects. In: Ramamoorthy, C.V., Lee, R., Lee, K.W. (eds.) SERA 2003. LNCS, vol. 3026, pp. 349–363. Springer, Heidelberg (2004)CrossRefGoogle Scholar
  8. 8.
    Ferre, X., Juristo, N., Moreno, A.M.: Deliverable D.5.1. Selection of the Software Process and the Usability Techniques for Consideration. STATUS Project (2002), http://www.ls.fi.upm.es/status/results/deliverables.html
  9. 9.
    Ferre, X., Juristo, N., Moreno, A.M.: Integration of HCI Practices into Software Engineering Development Processes: Pending Issues. In: Ghaoui, C. (ed.) Encyclopedia of Human Computer Interaction. Idea Group Reference (2005)Google Scholar
  10. 10.
    Ferre, X., Juristo, N., Moreno, A.M.: Deliverable D.6.6 Final Results on the Integrated Software Process. STATUS Project (2004), http://www.ls.fi.upm.es/status/results/deliverables.html
  11. 11.
    IEEE: IEEE Std 1074-1997. IEEE Standard 1074 for Developing Software Life Cycle Processes. IEEE, New York (1998) Google Scholar
  12. 12.
    ISO: International Standard: Human-Centered Design Processes for Interactive Systems, ISO Standard 13407: 1999. ISO, Geneva, Switzerland (1999) Google Scholar
  13. 13.
    Constantine, L.L., Lockwood, L.A.D.: Software for Use: A Practical Guide to the Models and Methods of Usage-Centered Design. Addison-Wesley, New York (1999)Google Scholar
  14. 14.
    Shneiderman, B.: Designing the User Interface: Strategies for Effective Human-Computer Interaction. Addison-Wesley, Reading (1998)Google Scholar
  15. 15.
    Preece, J., Rogers, Y., Sharp, H., Benyon, D., Holland, S., Carey, T.: Human-Computer Interaction. Addison Wesley, Harlow (1994)Google Scholar
  16. 16.
    Hix, D., Hartson, H.R.: Developing User Interfaces: Ensuring Usability Through Product and Process. John Wiley and Sons, New York (1993)zbMATHGoogle Scholar
  17. 17.
    Larman, C.: Agile and Iterative Development. A Manager’s Guide. Addison-Wesley, Boston (2004)Google Scholar
  18. 18.
    Ferre, X., Juristo, N., Moreno A.M.: Deliverable D.5.2. Specification of the Software Process with Integrated Usability Techniques. STATUS Project (2002), http://www.ls.fi.upm.es/status/results/deliverables.html
  19. 19.
    Ferre, X.: Web-Based Framework for Integrating Usability Practices into the Software Process (2005), http://www.ls.fi.upm.es/udis/miembros/xavier/usabilityframework/

Copyright information

© Springer-Verlag Berlin Heidelberg 2005

Authors and Affiliations

  • Xavier Ferre
    • 1
  • Natalia Juristo
    • 1
  • Ana M. Moreno
    • 1
  1. 1.Universidad Politecnica de MadridBoadilla del Monte (Madrid)Spain

Personalised recommendations