ECSCW 2005 pp 387-406 | Cite as

Between Chaos and Routine: Boundary Negotiating Artifacts in Collaboration

  • Charlotte P. Lee


Empirical studies of material artifacts in practice continue to be a rich source of theoretical concepts for CSCW. This paper explores the foundational concept of boundary objects and presents the results of a year-long ethnographic study of collaborative work. This research questions the assumption that artifacts exist necessarily within a web of standardized processes and that disorderly processes should be treated as “special cases”. I suggest that artifacts can serve to establish and destabilize protocols themselves and that artifacts can be used to push boundaries rather than merely sailing across them.


Object Theater Boundary Object Material Artifact Dogs Group Label Copy 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer 2005

Authors and Affiliations

  • Charlotte P. Lee
    • 1
  1. 1.California Institute for Telecommunications and Information TechnologyUSA University of CaliforniaIrvineUSA

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