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The basis of the field

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Abstract

Our bank is in actual fact an information factory. Without the use of IT, our services would come to a dead halt. This really goes for all our services but in particular for Direct Banking. It is therefore not surprising that the status of our three most import product innovations and the status of the exploitation of IT are high on our weekly management agenda.

Keywords

Stan Dardization Data Base Management System Informatics Infrastructure Service Desk Direct Banking 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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1. The basis of the field

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Copyright information

© Springer 2005

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