e-engineering through e-Business Change Management

  • Colin G. Ash
  • Janice M. Burn
Part of the IFIP International Federation for Information Processing book series (IFIPAICT, volume 74)


This paper reports on a longitudinal study of e-business change management in ERP enabled organisations. Twenty organisations agreed to participate in the study and data was collected through ongoing e-dialogue and face to face interviews over a two year period. An analysis of the findings led to the adoption of a model proposing various antecedents to successful e-business change management in ERP environments. Multiple case studies with varying dimensions of e-business scope are described in context of this model and a detailed case study of an organisation with a highly innovative project is used to illustrate the facilitators that lead to e-business project success.


Business Process Learning Organisation Multiple Case Study Enterprise Resource Planning Enterprise Resource Planning System 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© IFIP International Federation for Information Processing 2001

Authors and Affiliations

  • Colin G. Ash
    • 1
  • Janice M. Burn
    • 1
  1. 1.Edith Cowan UniversityUSA

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