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Correction to: Chapter 7 in: H. Chahal et al. (eds.), Understanding the Role of Business Analytics, https://doi.org/10.1007/978-981-13-1334-9_7
In the original version of this chapter, the author Phillip Klaus’ name was included erroneously as a co-author. This has now been rectified and the author name has been removed.
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Raina, S., Chahal, H., Dutta, K. (2019). Correction to: Customer Experience and Its Marketing Outcomes in Financial Services: A Multivariate Approach. In: Chahal, H., Jyoti, J., Wirtz, J. (eds) Understanding the Role of Business Analytics. Springer, Singapore. https://doi.org/10.1007/978-981-13-1334-9_11
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DOI: https://doi.org/10.1007/978-981-13-1334-9_11
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