Abstract
While the need for quality is ubiquitous and there has been a growing emphasis to expand the scope of quality assurance and quality improvement to a wide array of human activities and outcomes thereof, Research and Development with its diverse network of processes and people with specialized knowledge in varying domains working to achieve different objectives—not all clearly or uniquely understood or stated—justifies an approach to quality which is bound to differ from the approach adopted with success in manufacturing and even in service enterprises.
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Mukherjee, S. (2019). Quality in Research and Development. In: Quality. India Studies in Business and Economics. Springer, Singapore. https://doi.org/10.1007/978-981-13-1271-7_11
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DOI: https://doi.org/10.1007/978-981-13-1271-7_11
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