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Information Technology Outsourcing: Towards Sustainable Business Value

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Information Systems Outsourcing

Part of the book series: Progress in IS ((PROIS))

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Abstract

This book attempts to synthesize research that contributes to a better understanding of how to reach sustainable business value through information systems (IS) outsourcing. Important topics in this realm are how IS outsourcing can contribute to innovation, how it can be dynamically governed, how to cope with its increasing complexity through multi-vendor arrangements, how service quality standards can be met, how corporate social responsibility can be upheld, and how to cope with increasing demands of internationalization and new sourcing models, such as crowdsourcing and platform-based cooperation. These issues are viewed from either the client or vendor perspective, or both. The book should be of interest to all academics and students in the fields of Information Systems, Management, and Organization as well as corporate executives and professionals who seek a more profound analysis and understanding of the underlying factors and mechanisms of outsourcing.

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Author information

Authors and Affiliations

  1. E. J. Ourso College of Business, Louisiana State University, Baton Rouge, LA, 70803, USA

    Rudy Hirschheim

  2. Institute of Information Systems (IWI), Information Engineering, University of Bern, 3012, Bern, Switzerland

    Jens Dibbern

Authors
  1. Rudy Hirschheim
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  2. Jens Dibbern
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Corresponding author

Correspondence to Jens Dibbern .

Editor information

Editors and Affiliations

  1. Business Administration, Louisiana State University, Baton Rouge, Louisiana, USA

    Rudy Hirschheim

  2. LS ABWL und Wirtschaftsinformatik I, Universität Mannheim, Mannheim, Germany

    Armin Heinzl

  3. Institute for Information Systems Dept of Information Engineering, University of Bern, Bern, Switzerland

    Jens Dibbern

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Hirschheim, R., Dibbern, J. (2014). Information Technology Outsourcing: Towards Sustainable Business Value. In: Hirschheim, R., Heinzl, A., Dibbern, J. (eds) Information Systems Outsourcing. Progress in IS. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-662-43820-6_1

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