Abstract
To identify the many diverse factors leading to an innovation in a social service, the European research platform INNOSERV has developed a model which will be discussed in the following. This model also served for collecting the data for the case studies presented in part 2 of this book (Case Studies). It distinguishes three areas: the reference points and factors motivating innovation; the advocates, facilitators and drivers of change; and the practice that is considered as being innovative.
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References
Hawker, Chris; Frankland, Jane (2012): Theoretical trends and criteria for ‘innovative service practices’ in social services within the EU. Report. INNOSERV.
Rogers, Everett M. (2003): Diffusion of Innovations, New York: Free Press, 5th. Edition.
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© 2019 Springer Fachmedien Wiesbaden GmbH, part of Springer Nature
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Langer, A., Eurich, J., Güntner, S. (2019). An Analysis Model for Innovations in Social Services. In: Innovation in Social Services. Springer VS, Wiesbaden. https://doi.org/10.1007/978-3-658-05176-1_3
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DOI: https://doi.org/10.1007/978-3-658-05176-1_3
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