Abstract
Social activities such as collaborative work and group negotiation can be an essential part of information seeking processes. However, they are not sufficiently supported by today’s information systems as they focus on individual users working with PCs. Reality-based UIs with their increased emphasis on social, tangible, and surface computing have the potential to tackle this problem. By blending characteristics of real-world interaction and social qualities with the advantages of virtual computer systems, they inherently change the possibilities for collaboration, but until now this phenomenon has not been explored sufficiently. Therefore, this paper presents an experimental user study that aims at clarifying the impact such reality-based UIs and its characteristics have on collaborative information seeking processes. Two different UIs have been developed for the purpose of this study. One is based on an interactive multi-touch tabletop in combination with on-screen tangibles, therefore qualifying as a reality-based UI, while the other interface uses three synchronized PCs each controlled by keyboard and mouse. A comparative user study with 75 participants in groups of three was carried out to observe fundamental information seeking tasks for co-located collaboration. The study shows essential differences of emerging group behavior, especially in terms of role perception and seeking strategies depending on the two different UIs.
Chapter PDF
References
Ahlberg, C., Williamson, C., Shneiderman, B.: Dynamic queries for information exploration. In: CHI 1992, pp. 619–626. ACM, New York (1992)
Amershi, S., Morris, M.R.: CoSearch: A System for Co-located Collaborative Web Search. In: CHI 2008, pp. 1647–1656 (2008)
Gibbs, R.W.: Embodiment and Cognitive Science. Cambridge University Press, Cambridge (2006)
Heilig, M., Demarmels, M., Allmendinger, K., Gerken, J., Reiterer, H.: Fördern realitätsbasierte UIs kollaborative Rechercheaktivitäten? In: Mensch und Computer 2010, pp. 311–320 (September 2010)
Hinrichs, U., Carpendale, S., Scott, S.D.: Evaluating the effects of fluid interface components on tabletop collaboration. In: AVI 2006, pp. 27–34 (2006)
Hornecker, E.: Understanding the Benefits of Graspable Interfaces for Cooperative Use. In: Coop 2002, pp. 71–87. IOS Press, Amsterdam (2002)
Isenberg, P., Fisher, D., Morris, M.R., Inkpen, K., Czerwinski, M.: An Exploratory Study of Co-located Collaborative Visual Analytics around a Tabletop Display. In: VAST, pp. 179–186. IEEE Computer Society, Los Alamitos (2010)
Jacob, R.J.K., Girouard, A., Hirshfield, L.M., et al.: Reality-Based interaction. In: CHI 2008, p. 201. ACM Press, New York (2008)
Jetter, H.-C., Gerken, J., Zöllner, M., Reiterer, H., Milic-Frayling, N.: Materializing the Query with Facet-Streams – A Hybrid Surface for Collaborative Search on Tabletops. In: CHI 2011, Vancouver, BC, Canada, May 7-12 (2011)
Kuhlthau, C.C.: Seeking meaning: a process approach to library and information service. Libraries Unlimited (2004)
Marshall, P., Hornecker, E., Morris, R., Dalton, N.S., Rogers, Y.: When the fingers do the talking: A study of group participation with varying constraints to a tabletop interface. In: 2008 Workshop on Horizontal Interactive Human Computer Systems, pp. 33–40. IEEE, Los Alamitos (2008)
Morris, M.R., Paepcke, A., Winograd, T.: TeamSearch: Comparing Techniques for Co-Present Collaborative Search of Digital Media. In: First IEEE International Workshop on Horizontal Interactive Human-Computer Systems (TABLETOP 2006), pp. 97–104. IEEE, Los Alamitos (2006)
Morris, M.R., Lombardo, J., Wigdor, D.: WeSearch. In: CSCW 2010, p. 401. ACM Press, New York (2010)
Morris, M.R., Teevan, J.: Collaborative Web Search: Who, What, Where, When, and Why. Synthesis Lectures on Information Concepts, Retrieval, and Services 1 1, 1–99 (2009)
Tweedie, L., Spence, B., Williams, D., Bhogal, R.: The Attribute Explorer. In: CHI 1994, pp. 435–436. ACM, New York (1994)
Ullmer, B., Ishii, H., Jacob, R.J.K.: Tangible Query Interfaces: Physically Constrained Tokens for Manipulating Database Queries. In: INTERACT 2003, pp. 279–286. IOS Press, Amsterdam (2003)
Waller, W.G., Kraft, D.H.: A Mathematical Model of a Weighted Boolean Retrieval System. Information Processing & Management 15 5, 235–245 (1979)
Weiss, M., Wagner, J., Jansen, Y., Jennings, R., Khoshabeh, R., Hollan, J., Borchers, J.: SLAP widgets. In: CHI 2009, p. 481 (2009)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
1 Electronic Supplementary Material
Electronic Supplementary material (25,374 KB)
Rights and permissions
Copyright information
© 2011 IFIP International Federation for Information Processing
About this paper
Cite this paper
Heilig, M., Huber, S., Gerken, J., Demarmels, M., Allmendinger, K., Reiterer, H. (2011). Hidden Details of Negotiation: The Mechanics of Reality-Based Collaboration in Information Seeking. In: Campos, P., Graham, N., Jorge, J., Nunes, N., Palanque, P., Winckler, M. (eds) Human-Computer Interaction – INTERACT 2011. INTERACT 2011. Lecture Notes in Computer Science, vol 6947. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-23771-3_46
Download citation
DOI: https://doi.org/10.1007/978-3-642-23771-3_46
Published:
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-23770-6
Online ISBN: 978-3-642-23771-3
eBook Packages: Computer ScienceComputer Science (R0)