Abstract
Business interaction is a significant aspect of intelligent workflow systems, which are envisaged to deal with dynamic and interorganisational environments. However, automating business interaction in an intelligent way is not an easy task. To address this issue, this paper presents an ontological approach for modelling business interaction. The developed meta-model can support the process of automating business interaction, as well as assist its automated analysis. The ontology’s development is described and its application is demonstrated through an example use case.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
van Der Aalst, W.M.P., ter Hofstede, A.H.M., Weske, M.: Business process management: A survey. In: van der Aalst, W.M.P., ter Hofstede, A.H.M., Weske, M. (eds.) BPM 2003. LNCS, vol. 2678, pp. 1–12. Springer, Heidelberg (2003)
Chung, P.W.H., Cheung, L., Stader, J., Jarvis, P., Moore, J., Macintosh, A.: Knowledge-based process management–an approach to handling adaptive workflow. Knowledge-Based Systems 16(3), 149–160 (2003)
Wang, M., Wang, H., Xu, D.: The design of intelligent workflow monitoring with agent technology. Knowledge-Based Systems 18(6), 257–266 (2005)
Cardoso, J., Sheth, A.: Semantic E-Workflow Composition. Journal of Intelligent Information Systems 21(3), 191–225 (2003)
Goldkuhl, G.: Generic business frameworks and action modelling. In: Dignum, F., Dietz, J., Verharen, E., Weigand, H. (eds.) Communication Modeling – The Language/Action Perspective, Proceedings of the First International Workshop on Communication Modeling, Electronic Workshops in Computing, Springer, Berlin (1996)
Goldkuhl, G.: The six phases of business processes – business communication and the exchange of value. In: 12th Biennial ITS Conference “Beyond Convergence” (ITS 1998), Stockholm (1998)
Goldkuhl, G., Lind, M.: Developing e-interactions – a framework for business capabilities and exchanges. In: Proceedings of the 12th European Conference on Information Systems (ECIS 2004), Turku (2004)
Lind, M., Goldkuhl, G.: The constituents of business interaction–generic layered patterns. Data & Knowledge Engineering 47(3), 327–348 (2003)
Chen-Burger, Y.-H., Stader, J.: Formal Support for Adaptive Workflow Systems in a Distributed Environment. In: Fischer, L. (ed.) Workflow Handbook 2003, pp. 93–118. Future Strategies Inc., Florida (2003)
Fernández-López, M., Gómez-Pérez, A., Juristo, N.: METHONTOLOGY: From Ontological Art Towards Ontological Engineering. In: Spring Symposium on Ontological Engineering of AAAI, pp. 33–40. Stanford University, California (1997)
Gómez-Pérez, A., Fernández-López, M., Corcho, O.: Ontological Engineering with examples from the areas of Knowledge Management, e-Commerce and the Semantic Web. Springer, Heidelberg (2004)
Baader, F., Calvanese, D., McGuinness, D.L., Nardi, D., Patel-Schneider, P.F.: The Description Logic Handbook. Cambridge University Press, New York (2003)
OWL Web Ontology Language Overview, http://www.w3.org/TR/owl-features/
Protégé, http://protege.stanford.edu/
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2011 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Manataki, A., Chen-Burger, YH. (2011). A Meta-Model of Business Interaction for Assisting Intelligent Workflow Systems. In: O’Shea, J., Nguyen, N.T., Crockett, K., Howlett, R.J., Jain, L.C. (eds) Agent and Multi-Agent Systems: Technologies and Applications. KES-AMSTA 2011. Lecture Notes in Computer Science(), vol 6682. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-22000-5_71
Download citation
DOI: https://doi.org/10.1007/978-3-642-22000-5_71
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-21999-3
Online ISBN: 978-3-642-22000-5
eBook Packages: Computer ScienceComputer Science (R0)