Skip to main content
SpringerLink
Log in
Book cover

World Summit on Knowledge Society

WSKS 2010: Knowledge Management, Information Systems, E-Learning, and Sustainability Research pp 277–288Cite as

User Acceptance of a Software Tool for Decision Making in IT Outsourcing: A Qualitative Study in Large Companies from Sweden

  • Conference paper

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 111))

Abstract

Decisions for IT outsourcing are very complex and needs to be supported by considerations based on many (multiple) criteria. In order to facilitate the use of a specific tool by a decision-maker in IT outsourcing, we need to find out whether such a tool for this purpose will be accepted or rejected or what improvements must be added to this tool to be accepted by some IT decision makers in large companies from Sweden.

This is a preview of subscription content, log in via an institution.

Chapter
USD   29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD   84.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD   109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Aubert, B., Dussault, S., Patry, M., Rivard, S.: Managing the risk of IT outsourcing, System Sciences. In: Proceedings of the 32nd Annual Hawaii International Conference - HICSS-32 (1999)

    Google Scholar 

  2. Aubert, B., Patry, N., Rivard, S.: Managing IT outsourcing risk: Lesson learned, CIRANO, Montreal, 2001s-39 (2001), http://www.cirano.qc.ca/pdf/publication/2001s39.pdf (accessed on May 2007)

  3. Aubert, B., Patry, N., Rivard, S.: A framework for information technology outsourcing risk management. The DATA BASE for Advances in Information Technology 36(4) (2005)

    Google Scholar 

  4. Bahli, B., Rivard, S.: Information Technology Outsourcing Risk: A Scenario-Based Conceptualisation. HEC Montréal, Cahier de la Chaire de gestion stratégique des technologies de l’information, Octobre 02-04, pp. 1–22 (2002), http://neumann.hec.ca/chairegestionti/cahiers/cahier0204.pdf , (accessed on May 2007)

  5. Bahli, B., Rivard, S.: The information technology outsourcing risk: a transaction cost and agency theory-based perspective. Journal of Information Technology 18, 211–221 (2003)

    Article  Google Scholar 

  6. Corbitt, B.J., Tho, I.L.: Toward an economic analysis of IT outsourcing risks. In: 16th Australasian Conference on Information Systems (2005)

    Google Scholar 

  7. Cronk, J., Sharp, J.: A framework for deciding what to outsource in information technology. 10th Journal of Information Technology, 259–267 (1995)

    Google Scholar 

  8. Davis, F.D.: Perceived usefulness, perceived ease of use and user acceptance of information technology. MIS Quarterly 13(3), 319–340 (1989)

    Article  Google Scholar 

  9. Hirscheim, R., Lacity, M.: The Myths and Realities of Information Technology Insourcing. Communication of the ACM 43(2), 99–107 (2000)

    Article  Google Scholar 

  10. Hodosi, G., Rusu, L.: A Software Tool that Supports Decisions for Companies to Outsource Information Technology or Not. In: Proceedings of the Mediterranean Conference on Information Systems - MCIS 2007, University of Trento, Venice, Italy, October 4-8, vol. 1, pp. 69–78 (2007)

    Google Scholar 

  11. Hodosi, G., Rusu, L.: Information Technology Outsourcing: A Case Study of Best Practices in two Swedish Global Companies. In: Proceedings of the Mediterranean Conference in Information Systems - MCIS 2008, Hammamet, Tunisia, October 23-26 (2008)

    Google Scholar 

  12. Jurison, J.: The role of risk and return in information technology outsourcing decisions. Journal of Information Technology, 239–247 (1995)

    Google Scholar 

  13. Lacity, M., Kahn, S.A., Willcocks, L.P.: A review of the IT outsourcing literature: Insight for practice. Journal of Strategic Information Systems 18, 130–146 (2009)

    Article  Google Scholar 

  14. Looff, L.A.: Information systems outsourcing decision making: a framework, organizational theories and case studies. Journal of Information Technology, 281–297 (1995)

    Google Scholar 

  15. Martens, B., Teuteberg, F.: Why management matters in IT outsourcing – a systematic literature review and elements of a research agenda. In: 17th European Conference on Information Systems (2009)

    Google Scholar 

  16. Rouse, A.: Testing some myths about I.T. outsourcing: A survey of Australia’s top 1000 firms. In: 16th European Conference on Information Systems (2008)

    Google Scholar 

  17. Tho, I.: Managing the risk of IT outsourcing. Butterworth-Heinemann Publications, Elsevier, Oxford (2005)

    Google Scholar 

  18. Sommerville, I.: Software Engineering. Addison-Wesley Publishers Limited, USA (2007)

    MATH  Google Scholar 

  19. Willcocks, L.P., Lacity, M.C.: Information systems outsourcing in theory and practice. Journal of Information Technology 10, 203–207 (1995)

    Article  Google Scholar 

  20. Williamson, O.: The Economic Institutions of Capitalism - Firms, Markets, Relational Contracting, pp. 52–63. The Free Press, London (1985)

    Google Scholar 

  21. Wüllenweber, K., Jahner, S., Kromar, H.: Relational Risk Mitigation: The Relationship Approach to Mitigating Risk in Business Process Outsourcing. In: Proceedings of the 41st Hawaii International Conference on System Science -2008. IEEE, Los Alamitos (2008)

    Google Scholar 

Download references

Author information

Authors and Affiliations

  1. Department of Computer and Systems Sciences, Stockholm University, Sweden

    Christoffer Andresen, Georg Hodosi, Irina Saprykina & Lazar Rusu

Authors
  1. Christoffer Andresen
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Georg Hodosi
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Irina Saprykina
    View author publications

    You can also search for this author in PubMed Google Scholar

  4. Lazar Rusu
    View author publications

    You can also search for this author in PubMed Google Scholar

Editor information

Editors and Affiliations

  1. The American College of Greece, Aghia Paraskevi, Athens, Greece

    Miltiadis D. Lytras

  2. University of Oviedo, Spain

    Patricia Ordonez De Pablos

  3. Bar-Ilan University, Ramat Gan, Israel

    Adrian Ziderman

  4. De Montfort University, Leicester, UK

    Alan Roulstone

  5. Institute for Information Systems and Computer Media, Graz University of Technology, Inffeldgasse 16, 8010, Graz, Austria

    Hermann Maurer

  6. Wellesley College, Wellesley, MA, USA

    Jonathan B. Imber

Rights and permissions

Reprints and permissions

Copyright information

© 2010 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Andresen, C., Hodosi, G., Saprykina, I., Rusu, L. (2010). User Acceptance of a Software Tool for Decision Making in IT Outsourcing: A Qualitative Study in Large Companies from Sweden. In: Lytras, M.D., Ordonez De Pablos, P., Ziderman, A., Roulstone, A., Maurer, H., Imber, J.B. (eds) Knowledge Management, Information Systems, E-Learning, and Sustainability Research. WSKS 2010. Communications in Computer and Information Science, vol 111. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-16318-0_31

Download citation

  • DOI: https://doi.org/10.1007/978-3-642-16318-0_31

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-16317-3

  • Online ISBN: 978-3-642-16318-0

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics

Search

Navigation