Skip to main content

Twitter, Sensors and UI: Robust Context Modeling for Interruption Management

  • Conference paper
User Modeling, Adaptation, and Personalization (UMAP 2010)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 6075))

Abstract

In this paper, we present the results of a two-month field study of fifteen people using a software tool designed to model changes in a user’s availability. The software uses status update messages, as well as sensors, to detect changes in context. When changes are identified using the Kullback-Leibler Divergence metric, users are prompted to broadcast their current context to their social networks. The user interface method by which the alert is delivered is evaluated in order to minimize the impact on the user’s workflow. By carefully coupling both algorithms and user interfaces, interruptions made by the software tool can be made valuable to the user.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. González, V.M., Mark, G.: Constant, constant, multi-tasking craziness: Managing multiple working spheres. In: Dykstra-Erickson, E., Tscheligi, M. (eds.) CHI, pp. 113–120. ACM, New York (2004)

    Google Scholar 

  2. Rouncefield, M., Hughes, J.A., Rodden, T., Viller, S.: Working with “constant interruption”: CSCW and the small office. In: CSCW, pp. 275–286 (1994)

    Google Scholar 

  3. Su, N.M., Mark, G.: Designing for nomadic work. In: van der Schijff, J., Marsden, G. (eds.) Conference on Designing Interactive Systems, pp. 305–314. ACM, New York (2008)

    Chapter  Google Scholar 

  4. Patterson, D.J., Ding, X., Noack, N.: Nomatic: Location by, for, and of crowds. In: Hazas, M., Krumm, J., Strang, T. (eds.) LoCA 2006. LNCS, vol. 3987, pp. 186–203. Springer, Heidelberg (2006)

    Chapter  Google Scholar 

  5. Hudson, J.M., Christensen, J., Kellogg, W.A., Erickson, T.: “I’d be overwhelmed, but it’s just one more thing to do”: Availability and interruption in research management. In: CHI ’02: Proceedings of the SIGCHI conference on Human factors in computing systems, pp. 97–104. ACM, New York (2002)

    Google Scholar 

  6. Csikszentmihalyi, M.: Flow: The Psychology of Optimal Experience. Harper Perennial (March 1991)

    Google Scholar 

  7. Horvitz, E., Koch, P., Apacible, J.: Busybody: creating and fielding personalized models of the cost of interruption. In: Herbsleb, J.D., Olson, G.M. (eds.) CSCW, pp. 507–510. ACM, New York (2004)

    Chapter  Google Scholar 

  8. Fogarty, J., Hudson, S.E., Atkeson, C.G., Avrahami, D., Forlizzi, J., Kiesler, S., Lee, J.C., Yang, J.: Predicting human interruptibility with sensors. ACM Trans. Comput.-Hum. Interact. 12(1), 119–146 (2005)

    Article  Google Scholar 

  9. Iqbal, S.T., Bailey, B.P.: Understanding and developing models for detecting and differentiating breakpoints during interactive tasks. In: Rosson, M.B., Gilmore, D.J. (eds.) CHI, pp. 697–706. ACM, New York (2007)

    Google Scholar 

  10. Shen, J., Irvine, J., Bao, X., Goodman, M., Kolibaba, S., Tran, A., Carl, F., Kirschner, B., Stumpf, S., Dietterich, T.G.: Detecting and correcting user activity switches: algorithms and interfaces. In: Conati, C., Bauer, M., Oliver, N., Weld, D.S. (eds.) IUI, pp. 117–126. ACM, New York (2009)

    Google Scholar 

  11. Ho, J., Intille, S.S.: Using context-aware computing to reduce the perceived burden of interruptions from mobile devices. In: van der Veer, G.C., Gale, C. (eds.) CHI, pp. 909–918. ACM, New York (2005)

    Google Scholar 

  12. Kapoor, A., Horvitz, E.: Experience sampling for building predictive user models: a comparative study. In: CHI, April 2008, pp. 657–666 (2008)

    Google Scholar 

  13. Ding, X., Patterson, D.J.: Status on display: a field trial of Nomatic*Viz. In: Wagner, I., Tellioğlu, H., Balka, E., Simone, C., Ciolfi, L. (eds.) ECSCW 2009. Computer Science, pp. 303–322. Springer, London (2009)

    Chapter  Google Scholar 

  14. Smale, S., Greenberg, S.: Broadcasting information via display names in instant messaging. In: GROUP ’05: Proc. of the 2005 Intl ACM SIGGROUP Conference on Supporting group work, pp. 89–98. ACM, New York (2005)

    Chapter  Google Scholar 

  15. Cheverst, K., Dix, A., Fitton, D., Rouncefield, M., Graham, C.: Exploring awareness related messaging through two situated-display-based systems. Hum.-Comput. Interact. 22(1), 173–220 (2007)

    Article  Google Scholar 

  16. Dourish, P.: What we talk about when we talk about context. Personal and Ubiquitous Computing 8(1), 19–30 (2004)

    Article  Google Scholar 

  17. Patterson, D.J., Ding, X., Kaufman, S.J., Liu, K., Zaldivar, A.: An ecosystem for learning and using sensor-driven IM messages. IEEE Pervasive Computing 8(4), 42–49 (2009)

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2010 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Tang, J., Patterson, D.J. (2010). Twitter, Sensors and UI: Robust Context Modeling for Interruption Management. In: De Bra, P., Kobsa, A., Chin, D. (eds) User Modeling, Adaptation, and Personalization. UMAP 2010. Lecture Notes in Computer Science, vol 6075. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-13470-8_13

Download citation

  • DOI: https://doi.org/10.1007/978-3-642-13470-8_13

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-13469-2

  • Online ISBN: 978-3-642-13470-8

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics