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Different Perspectives on Technology Acceptance: The Role of Technology Type and Age

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Book cover HCI and Usability for e-Inclusion (USAB 2009)

Part of the book series: Lecture Notes in Computer Science ((LNPSE,volume 5889))

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Abstract

Although eHealth technologies offer an enormous potential to improve healthcare, the knowledge about key determinants of acceptance for eHealth technology is restricted. While the underlying technology of eHealth technologies and Information and Communication technology (ICT) is quite similar, utilization contexts and using motives are quite different. In order to explore the role of technology type on acceptance, we contrasted central application characteristics of both technology types using the scenario technique. A questionnaire was administered (n = 104) measuring individual variables (age, gender) and attitudes regarding an eHealth application (blood sugar meter) in contrast to an ICT device (Personal Digital Assistant, PDA). Older users basically approved the utilization of health-related technologies and perceived lower usability barriers. In addition, we identified main utilization motives of eHealth technology and technology-specific acceptance patterns, especially regarding issues of data safety in the eHealth context. Effects of age and gender in acceptance ratings suggest a differential perspective on eHealth acceptance. Finally, practical interventions were derived in order to support eHealth device design and to promote acceptance of eHealth technology.

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Author information

Authors and Affiliations

  1. Human Technology Centre (HumTec), RWTH Aachen University, Theaterplatz 14, 52062, Aachen, Germany

    Katrin Arning & Martina Ziefle

Authors
  1. Katrin Arning
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  2. Martina Ziefle
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Editors and Affiliations

  1. Research Unit HCI4MED, Institute for Medical Informatics, Statistics and Documentation (IMI) Auenbruggerplatz 2/V, Medical University of Graz (MUG), 8036, Graz, Austria

    Andreas Holzinger

  2. Institut Integriert Studieren, University of Linz, Altenbergerstraße 49, 4040, Linz, Austria

    Klaus Miesenberger

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© 2009 Springer-Verlag Berlin Heidelberg

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Arning, K., Ziefle, M. (2009). Different Perspectives on Technology Acceptance: The Role of Technology Type and Age. In: Holzinger, A., Miesenberger, K. (eds) HCI and Usability for e-Inclusion. USAB 2009. Lecture Notes in Computer Science, vol 5889. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-10308-7_2

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  • DOI: https://doi.org/10.1007/978-3-642-10308-7_2

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-10307-0

  • Online ISBN: 978-3-642-10308-7

  • eBook Packages: Computer ScienceComputer Science (R0)

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