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Appropriation Infrastructure: Supporting the Design of Usages

  • Conference paper
End-User Development (IS-EUD 2009)

Part of the book series: Lecture Notes in Computer Science ((LNPSE,volume 5435))

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Abstract

End User Development offers technical flexibility to encourage the appropriation of software applications within specific contexts of use. Appropriation needs to be understood as a phenomenon of many collaborative and creative activities. To support appropriation, we propose integrating communication channels into software applications. Such an appropriation infrastructure provides communication and collaboration support to stimulate knowledge sharing among users and between users and developers. It exploits the technological flexibility of software applications to enable these actors to change usages and configurations. Taking the case of the BSCWeasel groupware, we demonstrate how an appropriation infrastructure can be realized. Empirical results from the BSCWeasel project demonstrate the impact of such an infrastructure on the appropriation and design process. Based on these results, we argue that appropriation infrastructures should be tightly integrated in the application using the IT artifact itself as a boundary object as well as a bridge between design and use.

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Author information

Authors and Affiliations

  1. University of Siegen and Fraunhofer FIT, Germany

    Gunnar Stevens, Volkmar Pipek & Volker Wulf

Authors
  1. Gunnar Stevens
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  2. Volkmar Pipek
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  3. Volker Wulf
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Editor information

Editors and Affiliations

  1. University of Siegen, Hölderlinstr. 3, 57068, Siegen, Germany

    Volkmar Pipek

  2. College of Information Sciences and Technology, The Pennsylvania State University, University Park, PA 16802, USA

    Mary Beth Rosson

  3. Philips Research Europe, High Tech campus 34 - WB - 5.27, 5656 AE, Eindhoven, The Netherlands

    Boris de Ruyter

  4. Faculty of Information System and New Media, University of Siegen, Hölderlinstr. 3, 57068, Siegen, Germany

    Volker Wulf

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© 2009 Springer-Verlag Berlin Heidelberg

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Stevens, G., Pipek, V., Wulf, V. (2009). Appropriation Infrastructure: Supporting the Design of Usages. In: Pipek, V., Rosson, M.B., de Ruyter, B., Wulf, V. (eds) End-User Development. IS-EUD 2009. Lecture Notes in Computer Science, vol 5435. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-00427-8_4

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  • DOI: https://doi.org/10.1007/978-3-642-00427-8_4

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-00425-4

  • Online ISBN: 978-3-642-00427-8

  • eBook Packages: Computer ScienceComputer Science (R0)

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