Skip to main content

From a Social Wiki to a Social Workflow System

  • Conference paper
Business Process Management Workshops (BPM 2008)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 17))

Included in the following conference series:

Abstract

This paper presents an approach for using wikis in an organizational context and a proto-type implementation for developing a wiki-based workflow system. We provide general considerations and requirements for changing a wiki’s application context from public to organizational and will describe consequences for wiki architecture and policy management. The presented workflow system is based on an open-source wiki tool and is targeted at collaborative workflow design and activity management.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 84.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Orlikowski, W.J., Hofmann, J.D.: An Improvisational Model of Change Management: The Case of Groupware Technologies. MIT Sloan Management Review 38(2), 11–21 (1997)

    Google Scholar 

  2. Van der Aalst, W.M.P., Kumar, A.: A reference model for team-enabled workflow management systems. Data Knowledge Engineering 38, 335–363 (2001)

    Article  Google Scholar 

  3. Ben-Shaul, I.Z., Kaiser, G.E.: Integrating Groupware Activities into Workflow Management Systems. In: Proceedings of ICCSSE 1996, pp. 140–149 (1996)

    Google Scholar 

  4. Dustdar, D.: Architecture and design of an internet enabled integrated workflow and groupware system. Business Process Management Journal 11(3), 275–290 (2005)

    Article  Google Scholar 

  5. Nastansky, L.: Geschftsprozesse aus Sicht des einzelnen Mitarbeiters - Aktivitts-management als komplementre Struktursicht auf Workflows, Architekturen und Prozesse Teil, vol. 2. Springer, Heidelberg (2007)

    Google Scholar 

  6. Guimaraes, N., Antunes, P., Pereira, A.P.: The Integration of Workflow Systems and Collaboration Tools. In: Dogac, A., Kalinichenko, L., Ozsu, M., Sheth, A. (eds.) Nato Advanced Study Institute Series, Computer and Systems Sciences, vol. 164, pp. 222–245. Springer, Heidelberg (1997)

    Google Scholar 

  7. Microsoft Corporation, http://office.microsoft.com/en-us/sharepointserver

  8. IBM Corporation, http://www-306.ibm.com/software/lotus/products/workflow/

  9. Jarke, M., Klamma, R.: Social Software und Reflektive Informationssysteme. In: Loos, P., Krcmar, H. (eds.) Architekturen und Prozesse Teil, vol. 1, pp. 51–62. Springer, Heidelberg (2007)

    Chapter  Google Scholar 

  10. Shirky, C.: Social Software and The Politics Of Groups. Information Week (March 10, 2003)

    Google Scholar 

  11. Van der Aalst, W.M.P., Van Hee, K.: Workflow Management - Models, Methods and Systems. MIT Press, Cambridge (2002)

    Google Scholar 

  12. Reichert, M., Dadam, P., Jurisch, M., Kreher, U., Gser, K.: Architectural Design of Flexible Process Management Technology. In: Proceedings of PRIMIUM Subconference at Multikonferenz Wirtschaftsinformatik 2008, Garching (February 2008)

    Google Scholar 

  13. Kammer, P.J., Bolcer, G.A., Bergmann, M.: Requirements for Supporting Dynamic and Adaptive Workflow on the WWW. In: CSCW 1998 Workshop on adaptive Workflow Systems (1998)

    Google Scholar 

  14. Casati, F., Ceri, S., Pernici, B., Pozzi, G.: Workflow evolution. In: Thalheim, B. (ed.) ER 1996. LNCS, vol. 1157. Springer, Heidelberg (1996)

    Google Scholar 

  15. Dadam, P., Reichert, M., Rinderle, S., Jurisch, M., Acker, H., Gser, K., Kreher, U., Lauer, M.: Towards truly Flexible and Adaptive Process-Aware Information Systems. In: Kaschek, R., Kop, C., Steinberger, C., Fliedl, G. (eds.) UNISCON 2008. LNBIP, vol. 5, pp. 72–83. Springer, Heidelberg (2008)

    Google Scholar 

  16. Jaffar, J., Maher, M.J., Neumann, G.: An Architecture and Prototype Implementation of a System for Individualised Workflows in Medical Information Systems. In: Proceedings of HICSS-32, the Thirty-Second Hawaii International Conference on System Sciences, Hawaii, US (January 1999)

    Google Scholar 

  17. Manolescu, D.A., Johnson, R.E.: Dynamic Object Model and Adaptive Workflow (1999), micro-workflow.com/PDF/

  18. Gser, K., Jurisch, M., Acker, H., Kreher, U., Lauer, M., Rinderle-Ma, S., Reichert, M., Dadam, P.: Next-generation Process Management with ADEPT2. In: Adams, M., Sadiq, S. (eds.) Proceedings of the BPM Demo Program, BPM 2007, Brisbane Australia, vol. 272 (2007)

    Google Scholar 

  19. OpenACS, the Open Architecture Community System, http://openacs.org

  20. Neumann, G.: XoWiki - Towards a Generic Tool for Web 2.0 Applications and Social Software. In: OpenACS and .LRN Spring Conference, International Conference and Workshops on Community Based Environments, Vienna (April 2007)

    Google Scholar 

  21. Cunningham, W.: Wiki Wiki Web, http://c2.com/cgi/wiki

  22. Bernstein, A.: How Can Cooperative Work Tools Support dynamic group Processes? Bridging the Specifity Frontier. In: Proc. of CSCW 2000, Philadelphia, US, pp. 279–288 (2000)

    Google Scholar 

  23. Erickson, T.: ’Social Systems’: Designing Digital Systems that Support Social Intelligence. AI and Society 22(4) (2008)

    Google Scholar 

  24. Demetriou, N., Koch, S., Neumann, G.: The Development of the OpenACS Community. In: Lytra, M., Naeve, A. (eds.) Open Source for Knowledge and Learning Management: Strategies Beyond Tools. Idea Group Publishing (2006)

    Google Scholar 

  25. DotLRN, Open Source E-Learning Community Platform, http://dotlrn.org

  26. Neumann, G., Zdun, U.: XOTcl, an Object-Oriented Scripting Language. In: Proceedings of Tcl2k: The 7th USENIX Tcl/Tk Conference, Austin, Texas, USA (February 2000)

    Google Scholar 

  27. Zdun, U., Strembeck, M., Neumann, G.: Object-Based and Class-Based Composition of Transitive Mixins. Information and Software Technology 49(8) (2007)

    Google Scholar 

  28. Gamma, E., Helm, R., Johnson, R., Vlissides, J.M.: Design Patterns: Elements of Reusable Object-Oriented Software. Addison-Wesley, Reading (1995)

    Google Scholar 

  29. Graphviz - Graph Visualization Software, http://www.graphviz.org

  30. Van der Aalst, W.M.P., Rubin, V., van Dongen, B.F., Kindler, E., Gnther, C.W.: Process Mining: A Two-Step Approach using Transition Systems and Regions. BPM Center Report BPM-06-30, BPMcenter.org (2006)

    Google Scholar 

  31. Weber, B., van Dongen, B.F., Pesic, M., Guenther, C.W., van der Aalst, W.M.P.: Supporting Flexible Process Through Recommendations Based History, BETA Working Paper Series, WP 212, Eindhoven University of Technology, Eindhoven (2007)

    Google Scholar 

  32. IMS Global Learning Consortium, http://www.imsglobal.org

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2009 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Neumann, G., Erol, S. (2009). From a Social Wiki to a Social Workflow System. In: Ardagna, D., Mecella, M., Yang, J. (eds) Business Process Management Workshops. BPM 2008. Lecture Notes in Business Information Processing, vol 17. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-00328-8_70

Download citation

  • DOI: https://doi.org/10.1007/978-3-642-00328-8_70

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-00327-1

  • Online ISBN: 978-3-642-00328-8

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics