Abstract
We present results from a field study investigating the influence of conversations on the multitasking behavior of computer users. We report on several findings, including the timing of the resumption of tasks following conversational interruptions and on the nature and rate of computing activities that are performed concurrently with conversation.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Avrahami, D., Hudson, S.: Communication characteristics of instant messaging: Effects and predictions of interpersonal relationships. In: CSCW, pp. 505–514 (2006)
Czerwinski, M., Horvitz, E., Wilhite, S.: A diary study of task switching and interruptions. In: CHI, pp. 175–182 (2004)
Gonzalez, V.M., Mark, G.: Constant, multi-tasking craziness: managing multiple working spheres. In: CHI, pp. 113–120 (2004)
Horvitz, E., Apacible, J.: Learning and reasoning about interruption. In: ICMI, pp. 20–27 (2003)
Iqbal, S.T., Horvitz, E.: Disruption and recovery of computing tasks: Field study, analysis, and directions. In: CHI 2007 (to appear 2007)
Isaacs, E., Walendowski, A., Whittaker, S., Schiano, D.J., Kamm, C.: The character, functions, and styles of instant messaging in the workplace. In: CSCW 2002, pp. 11–20 (2002)
Treisman, A.M.: Contextual cues in selective listening. Quarterly Journal of Experimental Psychology, 12, 242–248
Wickens, C.D.: Multiple Resources and Performance Prediction. Theoretical Issues in Ergonomic Science, 3 (2), 159–177
Wickens, C.D., Hollands, J.: Engineering psychology and human performance, Upper Saddle River, NJ. Prentice-Hall, Englewood Cliffs (2000)
Yantis, S.: Stimulus-Driven Attentional capture and attentional control settings. Journal of Experimental Psychology: Human Perception and Performance, 19 (3), 676–681
Author information
Authors and Affiliations
Editor information
Rights and permissions
Copyright information
© 2007 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Iqbal, S.T., Horvitz, E. (2007). Conversations Amidst Computing: A Study of Interruptions and Recovery of Task Activity. In: Conati, C., McCoy, K., Paliouras, G. (eds) User Modeling 2007. UM 2007. Lecture Notes in Computer Science(), vol 4511. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-73078-1_43
Download citation
DOI: https://doi.org/10.1007/978-3-540-73078-1_43
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-73077-4
Online ISBN: 978-3-540-73078-1
eBook Packages: Computer ScienceComputer Science (R0)