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A Flexible Semantic KPI Measurement System

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Book cover Cloud Computing and Service Science (CLOSER 2017)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 864))

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Abstract

Linked Data (LD) technology enables integrating information across disparate sources and can be exploited to perform inferencing for deriving added-value knowledge. As such, it can really support performing different kinds of analysis tasks over business process (BP) execution related information. When moving BPs in the cloud, giving rise to Business Process as a Service (BPaaS) concept, the first main challenge is to collect and link, based on a certain structure, information originating from different systems. To this end, two main ontologies are proposed in this paper to enable this structuring: a KPI and a Dependency one. Then, via exploiting these well-connected ontologies, an innovative Key Performance Indicator (KPI) analysis system is built that offers two main analysis capabilities: KPI assessment and drill-down, where the second can enable finding root causes of KPI violations. This system advances the state-of-the-art by exhibiting the capability, through the LD usage, of the flexible construction and assessment of any KPI kind, allowing experts to better explore the possible KPI space.

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Notes

  1. 1.

    http://docs.oasis-open.org/tosca/TOSCA/v1.0/TOSCA-v1.0.html.

  2. 2.

    www.camel-dsl.org.

  3. 3.

    http://www.cloudsocket.eu.

  4. 4.

    http://aims.fao.org/aos/geopolitical.owl.

  5. 5.

    https://jersey.github.io/.

  6. 6.

    protege.stanford.edu.

  7. 7.

    https://virtuoso.openlinksw.com.

  8. 8.

    rdf4j.org.

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Acknowledgements

This research has received funding from the European Community’s Framework Programme for Research and Innovation HORIZON 2020 (ICT-07-2014) under grant agreement number 644690 (CloudSocket).

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Authors and Affiliations

  1. ICS-FORTH, 70013, Heraklion, Greece

    Kyriakos Kritikos & Dimitris Plexousakis

  2. BOC, Vienna, Austria

    Robert Woitch

Authors
  1. Kyriakos Kritikos
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  2. Dimitris Plexousakis
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  3. Robert Woitch
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Corresponding author

Correspondence to Kyriakos Kritikos .

Editor information

Editors and Affiliations

  1. Columbia University, New York, New York, USA

    Donald Ferguson

  2. Escola d’Enginyeria, Barcelona, Spain

    Víctor Méndez Muñoz

  3. Departamento de Engenharia Informatica, Universidade da Coimbra, Coimbra, Portugal

    Jorge Cardoso

  4. Dublin City University, Dublin 9, Ireland

    Markus Helfert

  5. Free University of Bozen-Bolzano, Bolzano, Bolzano, Italy

    Claus Pahl

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Kritikos, K., Plexousakis, D., Woitch, R. (2018). A Flexible Semantic KPI Measurement System. In: Ferguson, D., Muñoz, V., Cardoso, J., Helfert, M., Pahl, C. (eds) Cloud Computing and Service Science. CLOSER 2017. Communications in Computer and Information Science, vol 864. Springer, Cham. https://doi.org/10.1007/978-3-319-94959-8_13

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  • DOI: https://doi.org/10.1007/978-3-319-94959-8_13

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  • Publisher Name: Springer, Cham

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  • Online ISBN: 978-3-319-94959-8

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