Abstract
This paper reflects on the developments over the past decades in business modelling and software design in the context of a specific niche market. In the first part, the paper describes the changing role of models and modelling in customer projects and in the development of standard software solutions through the past 35 years. In the second part, the paper analyses different types of models and the relation between the model as an artefact and the modelled reality. The paper concludes with a short discussion of the IT system itself as a necessarily reduced and incomplete model of business processes.
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Suurmond, C. (2018). IT Systems in Business: Model or Reality?. In: Shishkov, B. (eds) Business Modeling and Software Design. BMSD 2017. Lecture Notes in Business Information Processing, vol 309. Springer, Cham. https://doi.org/10.1007/978-3-319-78428-1_3
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DOI: https://doi.org/10.1007/978-3-319-78428-1_3
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