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Information Scent, Searching and Stopping

Modelling SERP Level Stopping Behaviour

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Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 10772))

Abstract

Current models and measures of the Interactive Information Retrieval (IIR) process typically assume that a searcher will always examine the first snippet in a given Search Engine Results Page (SERP), and then with some probability or cutoff, he or she will stop examining snippets and/or documents in the ranked list (snippet level stopping). Prior work has however shown that searchers will form an initial impression of the SERP, and will often abandon a page without clicking on or inspecting in detail any snippets or documents. That is, the information scent affects their decision to continue. In this work, we examine whether considering the information scent of a page leads to better predictions of stopping behaviour. In a simulated analysis, grounded with data from a prior user study, we show that introducing a SERP level stopping strategy can improve the performance attained by simulated users, resulting in an increase in gain across most snippet level stopping strategies. When compared to actual search and stopping behaviour, incorporating SERP level stopping offers a closer approximation than without. These findings show that models and measures that naïvely assume snippets and documents in a ranked list are actually examined in detail are less accurate, and that modelling SERP level stopping is required to create more realistic models of the search process.

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Notes

  1. 1.

    For a more detailed description of the flow of interaction and various processes represented within the CSM, refer to Maxwell et al. [18].

  2. 2.

    Whoosh is available on PyPi at https://pypi.python.org/pypi/Whoosh/.

  3. 3.

    SimIIR is available at https://github.com/leifos/simiir.

  4. 4.

    Despite the allocation of 10 min per topic, only the first six minutes (360 s) of interaction data were considered in the results of Maxwell et al. [21]. As such, we use this as our simulated search session time limit. Refer to Maxwell et al. [21] for the rationale behind this decision.

  5. 5.

    Human subjects issued queries of 3.31 terms on average. This means that the three term queries generated by QS3 can be considered as a reasonable approximation.

  6. 6.

    For example, a robust snippet level stopping strategy would ideally stop early in the ranked list for poor performing queries, and later for good queries – good queries will return more relevant documents in the ranked list of results.

  7. 7.

    This also meant that for our comparison runs, only the four topics selected by Maxwell et al. [21] were trialled, rather than the full set of 50 topics from the TREC 2005 Robust Track as used in our performance runs.

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Acknowledgements

Our thanks to Horaţiu Bota and Alastair Maxwell for their feedback – including Horaţiu’s helpful comments on our results. We would also like to thank the anonymous reviewers for their comments and feedback. Finally, the lead author is funded by the UK Government though the EPSRC, grant number 1367507.

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Correspondence to David Maxwell .

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Maxwell, D., Azzopardi, L. (2018). Information Scent, Searching and Stopping. In: Pasi, G., Piwowarski, B., Azzopardi, L., Hanbury, A. (eds) Advances in Information Retrieval. ECIR 2018. Lecture Notes in Computer Science(), vol 10772. Springer, Cham. https://doi.org/10.1007/978-3-319-76941-7_16

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  • DOI: https://doi.org/10.1007/978-3-319-76941-7_16

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