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International Conference on Applied Human Factors and Ergonomics

AHFE 2017: Advances in Human Aspects of Transportation pp 973–984Cite as

Providing Improved Crowding Information to Provide Benefits for Rail Passengers and Operators

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Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 597))

Abstract

This paper outlines the fact that crowding is an increasing problem on train services across the world. New ways of tackling the problems are needed, and providing improved information to help passengers make informed decisions is one option. This paper summarizes some stated preference work undertaken in the UK, which shows that improved information provision could in some cases be effective, and considers how it could be presented. The challenges of providing such information are then considered; one option is to rely on existing data sources, and the merits of a number of different sources are discussed.

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Acknowledgements

The authors would like to thank the Rail Safety and Standards Board (RSSB) and Govia Thameslink Railway (GTR) Ltd. for supporting this research.

Author information

Authors and Affiliations

  1. Transportation Research Group, University of Southampton Boldrewood Campus, Room 4001, Building 176, Burgess Road, Southampton, SO16 7QF, UK

    James Pritchard

Authors
  1. James Pritchard
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Corresponding author

Correspondence to James Pritchard .

Editor information

Editors and Affiliations

  1. Human Factors Engineering, Transportation Research Group, Boldrewood Innovation Campus, University of Southampton, Southampton, United Kingdom

    Neville A Stanton

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Pritchard, J. (2018). Providing Improved Crowding Information to Provide Benefits for Rail Passengers and Operators. In: Stanton, N. (eds) Advances in Human Aspects of Transportation. AHFE 2017. Advances in Intelligent Systems and Computing, vol 597. Springer, Cham. https://doi.org/10.1007/978-3-319-60441-1_93

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  • DOI: https://doi.org/10.1007/978-3-319-60441-1_93

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-60440-4

  • Online ISBN: 978-3-319-60441-1

  • eBook Packages: EngineeringEngineering (R0)

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