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Knowledge Management pp 33–66Cite as

Knowledge in Organisations

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Part of the book series: Springer Texts in Business and Economics ((STBE))

Abstract

This chapter clarifies the relationship between information, knowledge and competitiveness by introducing the model of the «knowledge ladder». Based on the knowledge ladder, the terms fields of action and the maturity model of KM are explained. The reader will learn about the conversion of tacit and explicit knowledge according to the SECI-Model while a case study demonstrates the power of story-telling. The issue of structuring and valuing knowledge as part of intangible assets of an organisation is also addressed and a knowledge-based theory of the firm is introduced. The KM tool described at the end of the chapter is the «idea competition».

A learning organisation is an organisation skilled at creating, acquiring and transferring knowledge and at modifying its behaviour to reflect new knowledge and insights David A. Garvin

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Notes

  1. 1.

    A good overview over current KM maturity models is found at Kuriakose et al. (2010). See also Vanini and Bochert 2014 and 7 http://www.kmmm.org/, 7 http://wisdomsource.com/K3MOverview.pdf

  2. 2.

    Barney (1992), see also 7 http://www.valuebasedmanagement.net/methods_barney_resource_based_view_firm.html

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Authors and Affiliations

  1. Wiesbaden Business School, Hochschule RheinMain, Wiesbaden, Germany

    Klaus North

  2. School of Business Management, SVKM’s Narsee Monj. Inst. of Management Studies, Mumbai, Maharashtra, India

    Gita Kumta

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  1. Klaus North
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  2. Gita Kumta
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North, K., Kumta, G. (2018). Knowledge in Organisations. In: Knowledge Management. Springer Texts in Business and Economics. Springer, Cham. https://doi.org/10.1007/978-3-319-59978-6_2

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