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International Conference on Business Information Systems

BIS 2017: Business Information Systems pp 207–219Cite as

Obstacle-Aware Resource Allocation in Business Processes

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Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 288))

Abstract

This paper presents an approach for allocating resources to Business Processes (BPs) so that obstacles preventing the execution of these BPs are mitigated. Resources include persons and machines who could be the origins of obstacles due to unexpected call-in-sick and sudden breakdown, for example. The approach uses a log that tracks past obstacles along with their undesirable impacts - time, cost, and quality - on BP execution. Estimating the likelihood occurrence of an obstacle is built-upon this log so that preventive and/or corrective measures are taken. An implementation of the approach is also presented in the paper.

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Notes

  1. 1.

    The used sample log is available at http://perso.isep.fr/msellami/BIS17/.

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Author information

Authors and Affiliations

  1. ReDCAD, FSEGS, University of Sfax, Sfax, Tunisia

    Farah Bellaaj

  2. ISEP, Paris, France

    Mohamed Sellami

  3. National Engineering School of Tunis, OASIS, Univ. Tunis El Manar, 2092, Tunis, Tunisia

    Sami Bhiri

  4. University of Monastir, Monastir, Tunisia

    Sami Bhiri

  5. Zayed University, Dubai, United Arab Emirates

    Zakaria Maamar

Authors
  1. Farah Bellaaj
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  2. Mohamed Sellami
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  3. Sami Bhiri
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  4. Zakaria Maamar
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Corresponding author

Correspondence to Farah Bellaaj .

Editor information

Editors and Affiliations

  1. Poznan University of Economics, Poznan, Poland

    Witold Abramowicz

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Bellaaj, F., Sellami, M., Bhiri, S., Maamar, Z. (2017). Obstacle-Aware Resource Allocation in Business Processes. In: Abramowicz, W. (eds) Business Information Systems. BIS 2017. Lecture Notes in Business Information Processing, vol 288. Springer, Cham. https://doi.org/10.1007/978-3-319-59336-4_15

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  • DOI: https://doi.org/10.1007/978-3-319-59336-4_15

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-59335-7

  • Online ISBN: 978-3-319-59336-4

  • eBook Packages: Computer ScienceComputer Science (R0)

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