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Giving and Receiving Feedback

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Management and Leadership Skills for Medical Faculty

Abstract

The word “feedback” often elicits a visceral reaction of defensiveness or fear, making it difficult for the feedback receiver to listen and learn. If the foundation for feedback is carefully established between the giver and receiver, communication can flow naturally and comfortably in a conversation, helping the receiver to effectively learn and develop. This chapter draws from best practices in organizational psychology and leadership development for giving effective feedback – the kind people are open to receive, want to hear more of, and that changes behavior accordingly.

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Reference

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Author information

Authors and Affiliations

  1. The Catalano Company LLC, 2425 Jefferson Park Avenue, Charlottesville, VA, 22903, USA

    Ellen Mohr Catalano M.A.A.B.S.,P.C.C.,C.P.C.C.,B.A.

Authors
  1. Ellen Mohr Catalano M.A.A.B.S.,P.C.C.,C.P.C.C.,B.A.
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Corresponding author

Correspondence to Ellen Mohr Catalano M.A.A.B.S.,P.C.C.,C.P.C.C.,B.A. .

Editor information

Editors and Affiliations

  1. Univ. of North Carolina at Chapel Hill, Kramer Leadership, LLC, Chapel Hill, North Carolina, USA

    Anthony J. Viera

  2. Chapel Hill, North Carolina, USA

    Rob Kramer

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© 2016 Springer Science+Business Media New York

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Cite this chapter

Catalano, E.M. (2016). Giving and Receiving Feedback. In: Viera, A., Kramer, R. (eds) Management and Leadership Skills for Medical Faculty. Springer, Cham. https://doi.org/10.1007/978-3-319-27781-3_3

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  • DOI: https://doi.org/10.1007/978-3-319-27781-3_3

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-27779-0

  • Online ISBN: 978-3-319-27781-3

  • eBook Packages: MedicineMedicine (R0)

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