Skip to main content

A Model of Information System Interventions for e-Learning: An Empirical Analysis of Information System Interventions in e-Learner Perceived Satisfaction

  • Conference paper
  • First Online:
Proceedings of ICRIC 2019

Part of the book series: Lecture Notes in Electrical Engineering ((LNEE,volume 597))

  • 2260 Accesses

Abstract

Innovations in pedagogy and technology have lead to a new paradigm in teaching particularly in higher education. At the nexus of this new paradigm is blended learning and e-learning. Blended learning refers to combination of synchronous and asynchronous learning activities. While e-learning refers to learning system that utilize electronic means or information communication technology (ICT) to deliver information for education or training purposes. Though in infancy e-learning in India has garnered pace in last decade, introduction of SWAYAM portal for offering massive open online courses (MOOCs) has been an important initiative by Government of India in this direction. The present study conceptualizes various factors of e-Learner Satisfaction into one model. The data for study was collected from students of north Indian universities. A total of 266 responses were recorded out of which 25 responses were eliminated due to incomplete information. Final data analysis was conducted using 241 responses using structural equation modeling (SEM) (Amos 20). From the data, it was observed the constructs (predictors) namely Instructors Attitude, Learners Attitude, Course Quality, Technology Quality, Assessment Quality and Perceived ease of use explained 66.2% variance (adjusted R2ā€‰=ā€‰66.2% and pā€‰<ā€‰0.05) in Perceived e-Learner Satisfaction.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 169.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Hardcover Book
USD 219.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Adomi, E.E., Kpangban, E.: Application of ICTs in Nigerian secondary schools (2010)

    Google ScholarĀ 

  2. Amoroso, D.L., Cheney, P.H.: Testing a causal model of end-user application effectiveness. J. Manag. Inf. Syst. 8(1), 63ā€“89 (1991)

    ArticleĀ  Google ScholarĀ 

  3. Arbaugh, J.B.: Virtual classroom characteristics and student satisfaction with internet-based MBA courses. J. Manag. Educ. 24(1), 32ā€“54 (2000)

    ArticleĀ  Google ScholarĀ 

  4. Bentler, P.M., Bonett, D.G.: Significance tests and goodness of fit in the analysis of covariance structures. Psychol. Bull. 88(3), 588 (1980)

    Google ScholarĀ 

  5. Cook, D.A.: The failure of e-learning research to inform educational practice, and what we can do about it. Med. Teach. 31(2), 158ā€“162 (2009)

    ArticleĀ  Google ScholarĀ 

  6. Cuieford, J.P.: Fundamental Statistics in Psychology and Education, 4th edn. McGraw Hill Publication, New York, N.Y. (1965)

    Google ScholarĀ 

  7. Davis, F.D.: User acceptance of information technology: system characteristics, user perceptions and behavioral impacts. Int. J. Man Mach. Stud. 38(3), 475ā€“487 (1993)

    ArticleĀ  Google ScholarĀ 

  8. DeLone, W.H., McLean, E.R.: Information systems success: the quest for the dependent variable. Inf. Syst. Res. 3(1), 60ā€“95 (1992)

    ArticleĀ  Google ScholarĀ 

  9. Garrison, D.R., Kanuka, H.: Blended learning: uncovering its transformative potential in higher education. Internet High. Educ. 7(2), 95ā€“105 (2004)

    ArticleĀ  Google ScholarĀ 

  10. Gattiker, U.E., Hlavka, A.: Computer attitudes and learning performance: issues for management education and training. J. Organ. Behav. 13(1), 89ā€“101 (1992)

    ArticleĀ  Google ScholarĀ 

  11. Graham, C.R.: Blended learning systems. The Handbook of Blended Learning, 3ā€“21(2006)

    Google ScholarĀ 

  12. Hair, J.F., Black, W.C., Babin, B.J., Anderson, R.E., Tatham, R.L.: Multivariate Data Analysis, vol. 5, no. 3, pp. 207ā€“219. Prentice Hall, Upper Saddle River, NJ (1998)

    Google ScholarĀ 

  13. Koohang, A., Harman, K.: Open source: a metaphor for e-learning. Infor. Sci. 8 (2005)

    Google ScholarĀ 

  14. Lee, M.C.: Explaining and predicting usersā€™ continuance intention toward e-learning: an extension of the expectationā€“confirmation model. Comput. Educ. 54(2), 506ā€“516 (2010)

    ArticleĀ  Google ScholarĀ 

  15. Loehlin, J.C.: Latent Variable Models: An Introduction to Factor, Path, and Structural Analysis. Lawrence Erlbaum Associates Publishers (1998)

    Google ScholarĀ 

  16. Mathieson, K.: Predicting user intentions: comparing the technology acceptance model with the theory of planned behavior. Inf. Syst. Res. 2(3), 173ā€“191 (1991)

    ArticleĀ  Google ScholarĀ 

  17. Ministry of Communication and Technology of New Zealand: Digital strategy of the ministry of communication and technology (2008)

    Google ScholarĀ 

  18. Nunnally, J.C., Bernstein, I.H.: Psychometric theory, vol. 226. McGraw-Hill, New York (1967)

    Google ScholarĀ 

  19. Penna, M., Stara, V.: The failure of e-learning: why should we use a learner centred design. J. E-learning Knowl. Soc. 3(2), 127ā€“135 (2007)

    Google ScholarĀ 

  20. Piccoli, G., Ahmad, R., Ives, B.: Web-based virtual learning environments: a research framework and a preliminary assessment of effectiveness in basic IT skills training. MIS Q., 401ā€“426 (2001)

    Google ScholarĀ 

  21. Roca, J.C., GagnĆ©, M.: Understanding e-learning continuance intention in the workplace: a self-determination theory perspective. Comput. Hum. Behav. 24(4), 1585ā€“1604 (2008)

    ArticleĀ  Google ScholarĀ 

  22. Roca, J.C., Chiu, C.M., MartĆ­nez, F.J.: Understanding e-learning continuance intention: an extension of the technology acceptance model. Int. J. Hum. Comput. Stud. 64(8), 683ā€“696 (2006)

    ArticleĀ  Google ScholarĀ 

  23. Rooney, J.E.: Knowledge infusion. Assoc. Manag. 55(5), 26 (2003)

    Google ScholarĀ 

  24. SangrĆ , A., Vlachopoulos, D., Cabrera, N.: Building an inclusive definition of e-learning: an approach to the conceptual framework. Int. Rev. Res. Open Distrib. Learn. 13(2), 145ā€“159 (2012)

    Google ScholarĀ 

  25. Singh, H., Reed, C.: A white paper: achieving success with blended learning. Centra Software 1, 1ā€“11 (2001)

    Google ScholarĀ 

  26. Sun, P.C., Tsai, R.J., Finger, G., Chen, Y.Y., Yeh, D.: What drives a successful e-Learning? An empirical investigation of the critical factors influencing learner satisfaction. Comput. Educ. 50(4), 1183ā€“1202 (2008)

    ArticleĀ  Google ScholarĀ 

  27. Thurmond, V.A., Wambach, K., Connors, H.R., Frey, B.B.: Evaluation of student satisfaction: determining the impact of a web-based environment by controlling for student characteristics. Am. J. Distance Educ. 16(3), 169ā€“190 (2002)

    ArticleĀ  Google ScholarĀ 

  28. Venkatesh, V., Morris, M.G., Davis, G.B., Davis, F.D.: User acceptance of information technology: toward a unified view. MIS Q., 425ā€“478 (2003)

    Google ScholarĀ 

  29. Webster, J., Hackley, P.: Teaching effectiveness in technology-mediated distance learning. Acad. Manag. J. 40(6), 1282ā€“1309 (1997)

    Google ScholarĀ 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Asif Ali .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

Ā© 2020 Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Ali, A., Bhasin, J. (2020). A Model of Information System Interventions for e-Learning: An Empirical Analysis of Information System Interventions in e-Learner Perceived Satisfaction. In: Singh, P., Kar, A., Singh, Y., Kolekar, M., Tanwar, S. (eds) Proceedings of ICRIC 2019 . Lecture Notes in Electrical Engineering, vol 597. Springer, Cham. https://doi.org/10.1007/978-3-030-29407-6_66

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-29407-6_66

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-29406-9

  • Online ISBN: 978-3-030-29407-6

  • eBook Packages: EngineeringEngineering (R0)

Publish with us

Policies and ethics