Skip to main content

Values

  • Chapter
  • First Online:
Leadership OS
  • 748 Accesses

Abstract

In this chapter, the authors introduce the fourth component of clarity in their Leadership OS model—values. Using both their own and previous research, they describe the social and neural underpinnings of values and the functions it plays in a leaders’ Operating System—how it affects people’s performance. They introduce a case study (Daniel Birnbaum at SodaStream) showing the role and importance of values in a leaders’ OS. They then describe practical techniques leaders can use to increase the degree to which their OS enables and supports values. Finally, they introduce a checklist leaders can use to test the extent people experience values in their OS.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 29.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Hardcover Book
USD 37.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. D. Feldman, “The development and enforcement of group norms,” Academy of Management Review, vol. 9, no. 1, pp. 47–53, 1984.

    Article  Google Scholar 

  2. S. Cha and A. Edmondson, “When values backfire: Leadership, attribution, and disenchantment in a values-driven organization,” The Leadership Quarterly, vol. 17, pp. 57–78, 2008.

    Article  Google Scholar 

  3. M. Gruys, S. Stewart, J. Goodstein, M. Bing and A. Wicks, “Values enactment in organizations: A multi-level examination,” Journal of Management, vol. 34, no. 4, pp. 806–843, 2008.

    Article  Google Scholar 

  4. S. Markham, F. Yammarino, W. Murry and M. Palanski, “Leader–member exchange, shared values, and performance: Agreement and levels of analysis do matter,” The Leadership Quarterly, vol. 21, no. 3, pp. 469–480, 2010.

    Article  Google Scholar 

  5. E. Schein, Organizational culture and leadership, San Francisco, CA, Jossey-Bass, 1985.

    Google Scholar 

  6. D. Goleman and R. Boyatzis, “Social intelligence and the biology of leadership,” Harvard Business Review, vol. 86, no. 9, pp. 74–81, 2008.

    Google Scholar 

  7. N. Gillespie and L. Mann, “Transformational leadership and shared values: The building blocks of trust,” Journal of Managerial Psychology, vol. 19, no. 6, pp. 588–607, 2004.

    Article  Google Scholar 

  8. C. Fisher and R. Gitelson, “A meta-analysis of the correlates of role conflict and ambiguity,” Journal of Applied Psychology, vol. 68, no. 2, pp. 320–333, 1983.

    Article  Google Scholar 

  9. B. Meglino, E. Ravlin and C. Adkins, “A work values approach to corporate culture: A field test of the value congruence process and its relationship to individual outcomes,” Journal of Applied Psychology, vol. 74, no. 3, pp. 424–432, 1989.

    Article  Google Scholar 

  10. R. Fitzpatrick, “A literature review exploring values alignment as a proactive approach to conflict management,” International Journal of Conflict Management, vol. 18, no. 3, pp. 280–305, 2007.

    Article  Google Scholar 

  11. Z. Onağ and M. Tepeci, “Team effectiveness in sport teams: The effects of team cohesion, intra team communication and team norms on team member satisfaction and intent to remain,” Procedia-Social and Behavioral Sciences, vol. 150, pp. 420–428, 2014.

    Article  Google Scholar 

  12. B. Posner, J. Kouzes and W. Schmidt, “Shared values make a difference: An empirical test of corporate culture,” Human Resource Management, vol. 24, no. 3, pp. 293–309, 1985.

    Article  Google Scholar 

  13. C. O’Reilly and D. Caldwell, “The impact of normative social influence and cohesiveness on task perceptions and attitudes: A social information processing approach,” Journal of Occupational Psychology, vol. 58, no. 3, pp. 193–206, 1985.

    Article  Google Scholar 

  14. M. Patterson, A. Carron and T. Loughead, “The influence of team norms on the cohesion–self-reported performance relationship: A multi-level analysis,” Psychology of Sport and Exercise, vol. 6, no. 4, pp. 479–493, 2005.

    Article  Google Scholar 

  15. J. Kotter and J. Heskett, Corporate culture and performance, New York, NY, The Free Press, 1992.

    Google Scholar 

  16. J. Chatman and F. Flynn, “The influence of demographic heterogeneity on the emergence and consequences of cooperative norms in work teams,” Academy of Management Journal, vol. 44, no. 5, pp. 956–974, 2001.

    Google Scholar 

  17. S. Taggar and R. Ellis, “The role of leaders in shaping formal team norms,” The Leadership Quarterly, vol. 18, no. 2, pp. 105–120, 2007.

    Article  Google Scholar 

  18. F. Kellermanns, S. Floyd, A. Pearson and B. Spencer, “The contingent effect of constructive confrontation on the relationship between shared mental models and decision quality,” Journal of Organizational Behavior, vol. 29, no. 1, pp. 119–137, 2008.

    Article  Google Scholar 

  19. [19] D. Caldwell and C. O’Reilly III, “The determinants of team-based innovation in organizations: The role of social influence,” Small Group Research, vol. 34, no. 4, pp. 497–517, 2003.

    Article  Google Scholar 

  20. S. Schwartz, “Universals in the content and structure of values: Theoretical advances and empirical tests in 20 countries,” Advances in Experimental Psychology, vol. 25, pp. 1–65, 1992.

    Article  Google Scholar 

  21. S. Livi, A. Kruglanski, A. Pierro, L. Mannetti and D. Kenny, “Epistemic motivation and perpetuation of group culture: Effects of need for cognitive closure on trans-generational norm transmission,” Organizational Behavior and Human Decision Processes, vol. 129, pp. 105–112, 2015.

    Article  Google Scholar 

  22. K. Moser and C. Axtell, “The role of norms in virtual work: A review and agenda for future research,” Journal of Personnel Psychology, vol. 12, no. 1, pp. 1–6, 2013.

    Article  Google Scholar 

  23. G. Janicik and C. Bartel, “Talking about time: Effects of temporal planning and time awareness norms on group coordination and performance,” Group Dynamics: Theory, Research, and Practice, vol. 7, no. 2, p. 122, 2003.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Rights and permissions

Reprints and permissions

Copyright information

© 2020 The Author(s)

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Kinley, N., Ben-Hur, S. (2020). Values. In: Leadership OS. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-27293-7_11

Download citation

Publish with us

Policies and ethics