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Learning and Development Is the Key. How Well Are Companies Doing to Facilitate Employees’ Learning?

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Methodologies and Intelligent Systems for Technology Enhanced Learning, 9th International Conference (MIS4TEL 2019)

Abstract

Employees value learning and development as key factors for attraction, retention and engagement. Yet organizations are not always doing enough in order to support and facilitate employees’ learning through the so-called organizational learning mechanisms. In this paper, we explore how employees perceive and evaluate their company’s efforts in creating and implementing these mechanisms. We surveyed 247 employees and we discovered that while employees’ satisfaction and enjoyment towards learning opportunities are high, learning and development initiatives are often not enough aligned to the individual needs as much as they are to the company’s ones. Moreover, respondents suggest that learning sometimes remains exclusively on paper, either because the execution of learning activities takes too long or because, once they get back to work, employees do not get enough feedback afterwards. These findings offer to organizations a set of recommendations to provide more effective learning experiences.

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    Full tables with all the data are available upon request contacting the authors.

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Correspondence to Beatrice Manzoni .

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Caporarello, L., Manzoni, B., Panariello, B. (2020). Learning and Development Is the Key. How Well Are Companies Doing to Facilitate Employees’ Learning?. In: Gennari, R., et al. Methodologies and Intelligent Systems for Technology Enhanced Learning, 9th International Conference. MIS4TEL 2019. Advances in Intelligent Systems and Computing, vol 1007 . Springer, Cham. https://doi.org/10.1007/978-3-030-23990-9_10

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