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International Conference on Production and Operations Management Society

POMS 2018: Operations Management for Social Good pp 659–668Cite as

Challenges and Barriers of Performance Measurement Systems: Lessons from Different Initiatives Within One Single Organization

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Abstract

Many organizations are unable to implement successfully performance measurement systems. There is still a lack in the literature of a better understanding of the challenges and barriers faced by these organizations and what needs to be done to overcome them. This paper develops an empirical study to enhance this understanding.

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Author information

Authors and Affiliations

  1. Industrial Engineering Department, Pontifical Catholic University of Rio de Janeiro, Rio de Janeiro, Brazil

    Patricia Renata Carvalho de Mendonça, Luiz Felipe Scavarda & Joana Rocha

  2. Production Engineering Department, Fluminense Federal University, Niterói, Rio de Janeiro, Brazil

    Marcelo Maciel Monteiro

Authors
  1. Patricia Renata Carvalho de Mendonça
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  2. Marcelo Maciel Monteiro
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  3. Luiz Felipe Scavarda
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  4. Joana Rocha
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Corresponding author

Correspondence to Patricia Renata Carvalho de Mendonça .

Editor information

Editors and Affiliations

  1. Pontifical Catholic University of Rio de Janeiro (PUC-Rio), Rio de Janeiro, Brazil

    Adriana Leiras

  2. Universidad Nacional de Colombia at Medellin (UNAL-Medellin), Medellín, Colombia

    Carlos Alberto González-Calderón

  3. Universidade Estadual Paulista at São José dos Campos (ICT-UNESP), São Paulo, Brazil

    Irineu de Brito Junior

  4. Universidad de Los Andes (UniAndes), Bogotá, Colombia

    Sebastián Villa

  5. Universidade de São Paulo (USP), São Paulo, Brazil

    Hugo Tsugunobu Yoshida Yoshizaki

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de Mendonça, P.R.C., Monteiro, M.M., Scavarda, L.F., Rocha, J. (2020). Challenges and Barriers of Performance Measurement Systems: Lessons from Different Initiatives Within One Single Organization. In: Leiras, A., González-Calderón, C., de Brito Junior, I., Villa, S., Yoshizaki, H. (eds) Operations Management for Social Good. POMS 2018. Springer Proceedings in Business and Economics. Springer, Cham. https://doi.org/10.1007/978-3-030-23816-2_64

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