Skip to main content

Innovative Approaches to Quality Monitoring of Medical Services in the Digital Environment

  • Conference paper
  • First Online:
Book cover Digital Transformation of the Economy: Challenges, Trends and New Opportunities

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 908))

Abstract

The contribution presents a brief overview of companies providing private medical services in the Republic of Tatarstan. Based on the available statistical information and independently conducted field research, the participants of which were the heads of medical institutions, the authors have made conclusions regarding the main trends in improving quality monitoring of business modeling of the medical institution.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 149.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 199.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Deming, WE (1993) The new economics for industry, government, and education. MIT Press, Boston, MA, p 132. ISBN: 0262541165

    Google Scholar 

  2. A look at the prospects for the development of the market of private medical services in the Russian Federation in 2017–2019. KPMG survey results. https://assets.kpmg.com/content/dam/kpmg/ru/pdf/2017/03/ru-en-research-on-development-of-the-private-medical-services-market.pdf. Accessed 3 July 2018

  3. Appendix RBC + “Private Medical Services” to the magazine “RBC” (2016) № 9, p 95

    Google Scholar 

  4. Makova SE (2016) Formation and development of process-oriented management in medical institutions. Abstract https://refdb.ru/look/1391767-pall.html. Accessed 4 Mai 2018

  5. Komrakov A (2016) State vices of private medicine. http://romir.ru/press/3279_07.11.2016/. Accessed 2 Jan 2017

  6. Osterwalder A, Pigne I (2018) Construction of business models-Moscow, Skolkovo

    Google Scholar 

  7. Statistical compilation “Social and Economic Situation of Russia” (2014, 2015, 2016) Federal State Statistics Service

    Google Scholar 

  8. The market of medical services in Russia: structure, trends and prospects. BusinessStat. http://conference.apcmed.ru/upload/iblock/246/BusinesStat.pdf/. Accessed 5 Jan 2017

  9. Uvarina YuA, Shushkin M (2016) Innovative business models of medical centers: marketing tools for analyzing the implementation of business processes. Innovations 1:99–107

    Google Scholar 

  10. Vader M (2015) Lean manufacturing tools: mini-guide to implement lean manufacturing techniques, 10th edn. Alpina Publisher, Moscow, p 151

    Google Scholar 

  11. Why the market of private medicine in Russia is growing and why it needs start-ups. https://vc.ru/p/starttrack-medicine/. Accessed 5 Jan 2017

  12. Ulumbekova G It will not be available. Graduate School of Healthcare Management. http://www.vshouz.ru/news/71.html?SSr=560133a26210ffffffff27c__07e00b160a3817-7b05/. Accessed 5 Jan 2017

  13. Experts predicted a reduction in the number of hospitals to the 1913 level (2017) RBC. http://www.rbc.ru/society/07/04/2017/58e4feb59a794722462a85aa/. Accessed 2 Jan 2017

  14. Zeithaml VA, Bitner MJ, Gremler DD (eds) (2017) Services marketing strategy, vol 1. Wiley International Encyclopedia of Marketing, pp 31–38

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to A. V. Pavlova .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2020 Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Khairullina, A.D., Pavlova, A.V., Kalenskaya, N.V., Mukhametshina, G.R. (2020). Innovative Approaches to Quality Monitoring of Medical Services in the Digital Environment. In: Ashmarina, S., Mesquita, A., Vochozka, M. (eds) Digital Transformation of the Economy: Challenges, Trends and New Opportunities. Advances in Intelligent Systems and Computing, vol 908. Springer, Cham. https://doi.org/10.1007/978-3-030-11367-4_63

Download citation

Publish with us

Policies and ethics