Abstract
This chapter discusses how design reviewers play the role of facilitator in the design review process. The design reviewer as a facilitator focuses on managing complex processes concerning what steps are in place for design review, how the process works, how design reviewers promote collaboration, how they resolve disagreements or conflicts during the process, how they mediate or negotiate, and how they build a group consensus.
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Kim, J. (2019). Interview Results: The Design Reviewer as Facilitator. In: What Do Design Reviewers Really Do? Understanding Roles Played by Design Reviewers in Daily Practice. Springer, Cham. https://doi.org/10.1007/978-3-030-05642-1_5
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DOI: https://doi.org/10.1007/978-3-030-05642-1_5
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