Abstract
In this chapter, we provide an overview of narratives about online intermediaries’ responses to cyberbullying from the perspectives of policy makers and the companies, as well as children and parents. Relevant self-regulatory and self-organisational efforts are discussed as well as the rationales for their adoption; including how the effectiveness of these efforts is seen from the perspectives of various stakeholders. We draw attention to the relative paucity of data on effectiveness of companies’ mechanisms, particularly from the perspective of any benefits received by children as a result of these interventions and support.
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Notes
- 1.
A number of observations and citations summarised in this chapter draw from the book Protecting Children Online? Cyberbullying Policies of Social Media Companies. (Milosevic, 2018, MIT Press).
- 2.
- 3.
Yik Yak was a popular social media platform that allowed for anonymous sharing among users who were in close physical proximity, which is why the platform was predominantly used on college campuses in the United States. The platform closed down in 2017.
- 4.
N = 152; Age of respondents: 11–19; the school that children were sampled from was international in character and it included children from a variety of countries and cultures. English was the primary language in the school.
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Milosevic, T., O’Neill, B., Staksrud, E. (2019). Narratives of Industry Responses to Cyberbullying: Perspectives on Self-regulation from and About the Industry. In: Vandebosch, H., Green, L. (eds) Narratives in Research and Interventions on Cyberbullying among Young People. Springer, Cham. https://doi.org/10.1007/978-3-030-04960-7_15
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